I don't do much active Tiki development these days, but there are other ways that I've found to contribute to the Tiki Community (and you can, too!).
I spend a few hours each day checking the support forums and hanging out on IRC, trying my best to help folks. And while I (and others) will always do the best we can to help, there are many things that you, as the question-asker, can do to help yourself
Check the docs
Chances are, someone has encountered the same issue as you. And hopefully, they updated the docs. Be sure to check the Tiki FAQs and Tiki documentation before you post your question. Feel free to explore my Tiki for
Dummies Smarties sites, too!
Provide a Link
If you can, provide a link to a live example. It is much easier to test and diagnose your problem if we can see it in our own browsers. If your site is not publicly accessibly, try re-creating the problem on a demo site. Remember, the Tiki Community maintains a set of test sites (http://demo.tiki.org) that you can use!
A picture is worth a thousand words... many times it is much easier to explain your issue with a picture, illustration or screen shot. All registered tiki.org users can upload images and include them in form posts.
Include exact details
No one can read your mind. Posting questions such as "My site doesn't work correctly in Internet Explorer" is much to vague — no one will be able to help. Be sure to include as many details as possible about your setup including:
- The exact Tiki version you're using
- Your web server details
- PHP and MySQL versions
- If the issue is related to a specific browser, also include your operating system as well as browser version
What are you trying to accomplish?
Tiki is very powerful... but also very complex. New administrators are often unable to locate a specific Tiki feature... even though they know it is in there... somewhere. It is not always obvious which feature (or option) to use. Try asking your question without using Tiki lingo or referring to a specific feature. Explain what you expect to happen and what actually happened.
Following this advice will help me (and others) answer your questions!