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Features / Usability

Features / Usability


email validation on registration: does anything additional need to be installed?

posts: 21

On my tiki site I can't figure out how to allow users to register. When I try to register a test user it accepts the anti-bot code, password, user, etc, but the email address fails validation ( Your email could not be validated; make sure you email is correct and click register below.)


I have installed postfix and courier with some default configurations hoping that the reason why it was failing to validate the email address was something simple like mail wasn't configured. Admittedly I do not know how to configure these software packaged properly and might have made a mess of things by reading the multiple howto's on the internet. What exactly needs to be installed to have wiki correctly send a registration mail on a unix machine? There is no how-to or specific documentation that i can find on doc.tw.o that explains how to get the email registration to work with tikiwiki, which would lead me to believe that no additional software packages are necessary

Please help

posts: 21

Apologies I see lots of other threads about similar problems, so I should have posted there, but regardless I see now that this seems to be a hard thing to configure, at least for noobs, and I most definitely think that either a document on how to hack the tikimail.php file, how to properly edit the php.ini file, or a tiki configuration where it works out of the box ( php mail configured as default instead of smtp or something like this) is a requirement for this feature.

agreed?



posts: 21

Hi Rick, always first to respond. Thanks again for your help.

I'm not using 'Validate user's email'. I read the doc in your link again and the way i understand the description that is validating that the email address entered is valid by it's syntax. I am putting in valid email addresses, but your comment suggests that this option does more than just looks at the @ and . s of the input text. Is there more to it?

FWIW, I just downloaded the 3.0 live cd to get the cleanest (or at least most easily reproducable) environment and I get the same error message "the registration mail can't be sent". The 3.0 live cd already comes with a sender email ( however i did try to create a 'donotreply@mydomain.com' email also). and i checked the 'validate by email' and 'require validation by admin' options only. I would suspect that the livecd would have the correct configuration for 'most' tiki settings to work out of the box, for demonstration purposes, so I wonder what needs to be done to have this feature workconfused


posts: 21

well, that's a fair question. donotreply is not actually an address defined, however the domain is real. I also tried a valid email @live.com, which gives me the same result.

So that said, Do I need to have a valid email, and does it have to be on the domain that tiki is created on?

Sorry for replying so late, but in the meantime I decided to start over with tiki 3.0. FWIW I get a different message now (You will receive an email with information to login for the first time into this site) but the email never comes still, with both a valid email and donotreply.

One thing I like about the tw 3.0 installer is that it tests a php mail on installation. The test was successful in that it sent a mail to info at tikwiki.com, so now i know that the server setup is not causing any abnormalities. I noticed there are a lot of forum posts about this behavior that i'm getting so i'll read though and see if i can make some progress. thanks!

posts: 21

ok, i'm back to tw 2.2 and I installed postfix configured in the 'internet site' option with the domain being my domain name. I've tried the registration test as myemail at live.com and with admin at mydomain.com, where mydomain is the fully qualified domain name of the server that I configured in postfix, and myemail is my actual email at live.com. Both say 'You will receive an email with information to login for the first time into this site', but no email is received. I checked my spam folder as well.

I do not get the failed validation messages anymore. I believe you were right about the validate email server checkbox, Ricks99. I saw your bug about it not recognizing valid email addresses and made a comment in there.

So I'm back to looking outside of Tikiwiki for an answer. Maybe I need to build some kind of mailforward with my hosting service and try again


posts: 4
Are there actually no replies, suggestions, or solutions since March 2009 in this?

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