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Features / Usability

Features / Usability


no login possible for users - only admin account keeps working

posts: 6

Hi,
I have the problem that no user can login anymore. Only as admin I can access but even when I create a new user account I can't login: error_simple.php is coming and no error-message. User-validation is disabled. Only when I add a user to the administrator-group login is possible.

Things I tried:
- Update to latest version
- changing auth-method
- creating new user
- using different browser
- deleting cache in tiki and browser

any ideas?

Best Regards
nauseam

posts: 3665 United States

Can you provide additional information...

  • What Tiki version are you using?
  • Are all non-admin users unable to log in? Or only users in specific groups?
  • Was the user login working previously? Did you recently change something?
  • You said you changed authentication method, what method were you using previously?
  • What message do you see when you try to log in as a user? (An actual screen shot would be helpful.)
  • Did you turn on Tiki's error reporting? Are any Tiki errors being reported?
  • Did you check your server logs for any errors? (You may need to adjust the display_errors and error_reporting settings in your php.ini file.)

When you are logged in a admin, are you able to access your tiki-login.php page and switch to another user?

 

HTH,

- Rick  |  My Tiki Blog |  My Tiki UserPage

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posts: 6

Hi Rick,

  • What Tiki version are you using?

14.0

  • Are all non-admin users unable to log in? Or only users in specific groups?

all

  • Was the user login working previously? Did you recently change something?

well, I remember changing some rights for dfferent groups but its a while ago before it was brought to my attention - i only used my admin account....

  • You said you changed authentication method, what method were you using previously?

I just checked if changing auth. method to webserver would change something: but not. I now have the default method.

  • What message do you see when you try to log in as a user? (An actual screen shot would be helpful.)

I just see a refreshed new login-page.  url: tiki-error_simple.php?error=interner+Bereich

  • Did you turn on Tiki's error reporting? Are any Tiki errors being reported?

I did turn it on - no tiki error is reported.

  • Did you check your server logs for any errors? (You may need to adjust the display_errors and error_reporting settings in your php.ini file.)

Its a hotest webpackage and not my server - I could ask the admin for changing the php.ini.... at the moment those settings are off.

  • When you are logged in a admin, are you able to access your tiki-login.php page and switch to another user?

No, I got the same login-window.

 

I changed user to admin group and suddenly I can login with them. I change it back and it is as before. I tried with users from different groups: nothing. I only have anonymous, registered, member and admin.

 

Thanks for your ideas!

posts: 6

update:

if I give all members of a certain group the same rights as admin - everybody can login. If I change it back to normal - nobody can login. Which given right could prevent them from being able to logging in?


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