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    • Tiki 12 item number instead of subject in emails sent by tracker

    Posted by Horia N. posts: 29 Romania

    Hi, I got a weird problem. A bug/ticketing tracker (Tiki 12.0, I know about the updates, but I won't do it if this has nothing to do with the problem bellow) started all of the sudden to send in emails the number of the ticket (a number field automatically incremented) in place of the subject field (a regular text field).

    Problem is: it is not a constant behaviour! Sometimes the subject (the title of the problem) makes it, sometimes the number.

    What other info do you need, how will I debug this, is there any setting related to this? BTW the number in question it's not the ID of the item.

    Thank you.

    Reads: 2412
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    Posted by Horia N. posts: 29 Romania
    Any thoughts on this one?
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    Posted by Horia N. posts: 29 Romania

    I upgraded to 12.2 to no avail. It is still doing this. And that's a 2 weeks old post; you sure are you helping people here (think I asked this at least 5 times more in the last year)?

    Listening to Pink Floyd - yells: HELLO! IS THERE ANYBODY OUT THERE?

    PS I have some inconsistencies with the tracker, will solve those and see if it helps.

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