Loading...
 
Architecture / Installation

Architecture / Installation


Tiki v14.2 Installation - Blank Page?

posts: 3

Hi Support,

I am currently facing an issue during installation of Tiki Wiki v14.2. I am using tiki-install.php and my tiki-check.php shows everything is good, ugly and info with no BAD so far but however when I did the Installation on step 4. which Database Connection setup after setting the DB connection, I click Next and then was redirected to a Blank page. At first, I thought it was a web browser issue, but however when tried on different browsers, I am still facing the blank page issue.

Basically, I tried v12.5, v12.6 and now the latest v14.2 all was buggy. I don't know what went wrong on that steps. Even I tried to troubleshoot by using localhost and simply put in a DB name, username and password. It just went blank without anything after clicking Next.

Any support will be appreciated.

Thanks.

Regards,

posts: 44 Canada

Hmm, strange indeed. What operating system and version are you running on? Since all of the versions fail there must be something that is not right that is not caught by tiki-check.

Can you locate your php error log (this would vary depending on your system) and see if there are any errors logged in there that might shed light on what's wrong? It might be the apache or webserver error log as well. If this is a Linux system it is usually in /var/log/..... (e.g. /var/log/apache2/error_log or something like that.

Are you low on disk space? (wild guess)

posts: 3

Hi Nelson,

Thanks for your reply, my server is currently running on CentOS 7.2.1511 and I have 4GB of RAM, 80 GB of HDD space. My server PHP version is running on 5.5.33 and mysql is 5.6.29. Tiki-check results seems good with no error and my error_log is empty. It's pretty odd. I am not sure what went wrong and which process caused it to tilt.

Anyway i can check aside from the server log?

Thanks.


posts: 44 Canada

Sounds like a pretty solid server. Since it's CentOS, I was just thinking do you happen to have SELinux installed and activated? If so, could you try turning that off (i.e. disabling) and see if it helps? I'm sorry (still in the wild guess zone). With SELinux you have to be very careful with setting the SELinux file/folder permissions but I never use it with my web servers so unfortunately I might not be of much help there.

As for where else could errors be logged, if you create a file showing phpinfo() (see http://php.net/manual/en/function.phpinfo.php) , and call it from a browser, it should show you the current logging location as part of the information displayed.

You could also try manually installing the database. since it sounds like you have root access from the command line.

Check if Tiki has already created a db/local.php. If so, the connection to the database is already setup. You can try the command line command in the tiki root:

php console.php database:install

(try php console.php database:install --help for more info, or see https://doc.tiki.org/Console for more general information about the console)

If local.php has not yet been created, you could try creating it manually first: see https://doc.tiki.org/Manual+Installation.

posts: 3

My server's SELinux settings has been set to disabled and SELINUXTYPE=targeted. Tried running the setup still the same blank page redirection and db/ doesn't have local.php file there. I assume its not successful if I didn't get that file automatically generated. Hmm the link you provided is showing me page not found for https://doc.tiki.org/Manual+Installation.

Its pretty weird as I saw the demo was working nicely but mine :-(


posts: 2 Canada

In my case, I'm trying to install Tiki 14.2 under WAMP on a local PC running Win7.
After creating my database and my user, I uncompress under www\tiki.
Then I launched http://localhost:63342/Tiki/tiki-install.php# in my Goggle Chrome Browser.

The Tiki-Install show an incomplet web page.
Tiki Install Lauch Problem 1

I have launched the Tiki-check.php, but it run and run and run without showning nothing.

Any suggestion?



Upcoming Events

1)  18 Apr 2024 14:00 GMT-0000
Tiki Roundtable Meeting
2)  16 May 2024 14:00 GMT-0000
Tiki Roundtable Meeting
3)  20 Jun 2024 14:00 GMT-0000
Tiki Roundtable Meeting
4)  18 Jul 2024 14:00 GMT-0000
Tiki Roundtable Meeting
5)  15 Aug 2024 14:00 GMT-0000
Tiki Roundtable Meeting
6)  19 Sep 2024 14:00 GMT-0000
Tiki Roundtable Meeting
7) 
Tiki birthday
8)  17 Oct 2024 14:00 GMT-0000
Tiki Roundtable Meeting
9)  21 Nov 2024 14:00 GMT-0000
Tiki Roundtable Meeting
10)  19 Dec 2024 14:00 GMT-0000
Tiki Roundtable Meeting