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Community and *.tiki.org site organization

Community and *.tiki.org site organization


Proposal about forum subjects, new forum

posts: 48 France

Hello,

Because of a not to the right forum written messages, I re-check the list of forum. So in my opinion, some subjects cannot actually easily find their place into the current "typology".

1- Bugs&Co : Exploitation difficulties, not right behavior, not clear parameters or supposed bug or mis-featured function : this will need a new forum

2- How-to ? : newbee or not, the user don't know how to manage a problem. This is before a new feature or a feature discussion. The thread can lead to several answers :

  1. this feature is obtained by this clear mean...
  2. this feature can be reached by a mean but this can be more clear and/or enhanced
  3. this feature don't exist but should (a minor problem i.e. button missing)


3- System fails : major error codes of system, erratic behavior, a button don't reach the right function (this can be bugs, but other reasons may exist). The reasons are often complex.

4- Fields titles, Help (primary) and message meaning : English or multilingual an help message, field title, or message is not clear. This is multilingual because, by experience a bad translation often comes from an ambiguous original text. The thread can begin like "In - this situation - I don't understand the following message....

For the moment these subject falls quite naturally (if not concerning other specialized form (i.e. LDAP ) into Feature-Usability as the object don't contains any of the four subjects upon.

In Sourceforge there was the bug tracker. Use TIKIWIKI to manage the project is quite obvious, but, even there is dev.tikiwiki for developpers (I will meet), the "BUGS&Co" as I defined upon will be in my opinion only a user point of view. Then if a problem is really identified there, it will be get back to dev.
For the moment, as advanced user, even I had not till now the time to go around all the functions and parameters, quite all the message I have sent, were into Feature-Usability by default.

I hope , even this text is long, to have been clear in my proposal.

Best regards

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