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Features / Usability

Features / Usability


White page when trying to edit

posts: 22

Hello

I have no idea of what parameter I set incorrectly, but I'm now unable to edit my wiki pages.

When clicking "edit" or the icon "edit", I just have a blank page.
Using 5.1 Same result with Chrome and IE

Any idea about this situation ?

Thanks,

Gaston

posts: 289 United States
This typically indicates some kind of server permission (PHP/File Permissions) problem. You need to check your web server error logs.
posts: 22

I would be surprised. It is a shared hosting. It was working well. I probably set something wrong. Can I start a debug trace ?

Gaston

posts: 289 United States

So you haven't uploaded any new Tiki files or tried to upgrade recently?

To answer your debug question: Yes, I can't remember where, I think under General Admin. You might also have to turn on the debug panel under "look and feel" too.

Update: I just had a look myself and to turn the debugging messages on it is under General administration option. Plus, as stated you will need to turn on the "debugger console" under "Look and Feel" administration option. It will then appear at the bottom of the page (at least it did for me).


posts: 6
May I ask you, if your problem is that editing is impossible at all? Because I get a white page as well - but later on, after saving the edited page.
posts: 22

The blank page appears just after clicking "edit".

So, I cannot edit at all.
I remember, I dont know where, setting a function to open the page in a "...box..."

Maybe it was in my dream...

Gaston

posts: 289 United States
Are you using the "autosave draft" feature or other AJAX features? Does it happen with the standard editor and the WYSWYG editor? Can you "preview" pages okay?

posts: 22

I have no access to the page in edit mode, not at all.

About your question about AJAX features, let's say that I probably set something that causes this behavior, but there is so many options that I'm a little lost.

Gaston

posts: 289 United States

Do you have other features turned on, that permit you to enter text? For example, can you post a new article, forum post, send an internal message or create a blog post?

As far as AJAX goes you probably want to turn off (at least for now) those features if they aren't already. You'll find some options on the Features admin pages, under the "Experimental" tab/section. You can turn off the WYSWYG editor here too, if it isn't already.

posts: 22

More info: I cannot create a new wiki page, but I can create a post and answer a message.

Is there a quick way to just return all the options to their default status ?

If not I will probably just re-installed the whole thing and start over.

Gaston


posts: 22

I re-installed.

Everything is now ok

Gaston