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    • 10.2 works on local system but doesn't work on web server

    Posted by PhilJollans posts: 138

    I am still failing to upgrade to 10.2. I have not made the following two tests:

    (1)
    Install tikiwiki with my database on a local linux system (not in the internet).

    This works perfectly.

    (2)
    Upload all tiki files to a fresh directory on my web server. Let tiki-install reset the database, so this should be a completely fresh system.

    This doesn't work properly.

    I can see the tiki-admin page correctly.

    The following admin pages do not show at all:

    • general
    • features
    • login
    • community
    • editing and plugins
    • I18N
    • Comments


    Some admin pages appear after multiple refreshes:

    • profiles
    • look and feel


    Some admin pages work first time:

    • Module
    • Meta tags
    • Security
    • Feeds
    • Connect
    • Search


    Some admin pages appear with no style:

    • Maps
    • Wiki
    • File Galleries
    • Performance


    In the tiki file _htaccess there is the following comment regarding the PHP memory_limit:

    increase memory (default is 128M). Use this if you are getting blank pages and strange errors

    Blank pages and strange errors are exactly what I am getting. The errors appear entirely consistent with a memory problem.

    However:

    1. I can't easily increase the memory_limit. It might even mean switching to a different web hosting service.
    2. On my local linux system, everything works fine with memory_limit 128M


    Is it at all likely that I would require a higher limit on one linux machine compared to another linux machine?

    Is there some other parameter which might cause these errors?

    Remember, I am now testing with a fresh Tikiwiki system, out of the box.

    I am very close to concluding that tiki 10.2 just doesn't run on my current web server, for reasons which I can neither determine or fix.

    Phil

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    Posted by PhilJollans posts: 138

    I have reduced the memory_limit on my local server to 32M and it is still working fine.

    I did notice that my local server has
    PHP server API = Apache 2.0 Handler
    whereas my web server has
    PHP server API = CGI/FastCGI

    Would that make a difference to the memory usage?

    Otherwise, I can't see that it is really a memory problem, if it works with 32M on one machine, but causes errors with 128M on another.

    Phil

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    Posted by PhilJollans posts: 138

    Yes it is a shared environment, and I'm pretty sure that some setting on the server is causing a problem.

    I have organized a trial (two days only) with a different service provider, set up tiki 10.2 and imported my database. It all works fine. I will probably switch to this provider.

    Phil

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