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    • Can't log into my Tiki

    Posted by Liz posts: 40

    All,
    I'm running Tiki 9.1 as a work group collaboration site. It's been working really well for over a year. I last logged in on Oct 1st and everything was fine. Since then I've been taveling so haven't tried to log in until yesterday. Now I get the following screen —
    "Tiki is unable to connect to the database
    Things to check:

    Is your database up and running?

    Are your database credentials accurate? (username, database name, etc in db/local.php)"

    I'm able to log into mysql and do show tables. All the tables appear to be there. I can access my BitNami welcome screen ( I'm using Lampstack for MySql and Apache installation) with no problems.

    I've rebooted everything, but still can't get the login screen. I'm not seeing any errors in the Apache error_log or access_log files. Iptables is not running. The Linux admins say that nothing changed on the server.

    Does anyone have any idea on how I can get to the Tiki login screen? My work group needs access pretty quickly as we're starting a new project in a couple of days.
    Thanks,
    Liz

    Reads: 2030
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    Posted by Liz posts: 40

    Apologies to the Forum! I have found the problem — just typical isn't it, as soon as I post the question I answer it for myself.

    For anyone else having this problem I fixed it by creating a symbolic link for mysql.sock in the /tmp directory pointing to the proper location which in my case is in the lampstack mysql/tmp directory.

    The exact commands to do this are —
    cd /tmp

    ln -s /u01/app/lampstack-5.3.13-0/mysql/tmp/mysql.sock mysql.sock

    ( use your own location for mysql.sock of course)
    You can search for mysql.sock by using the following command when you are in your mysql directory
    find . -name mysql.sock

    All this assumes that you have access to the Linux prompt

    Liz

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    Posted by Torsten Fabricius posts: 1563 Germany

    Hi Liz,

    yeah I know that aswell:

    Think about a proper structured question, explain the problem in detail and post to the forum or mailing-list - guess what: know the answer right after posting in 90% of the cases.

    Anyway, without proper structuring, I never had a chance to find out.

    Thank you, that you post the solution straight away.

    So I wish you more happy days with Tiki,
    Torsten

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