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Architecture / Installation

Architecture / Installation


IE won't load site when using a DNS alias for the Tiki Site.

posts: 8 United States

Tiki 11.0
I built my Tiki site on a server I named tiki.domain.com. To make the URL more meaningful, I created a CNAME in DNS for it called help.domain.com.

When a user with IE 8 goes to the alias site name, the browser hangs trying to load the site. If the user uses the real name, it works.

1. How do I fix this problem?
2. Is it possible to get the Tiki install to display the cname hostname to the user instead of the realname after connecting to the page?

Thanks

Dan
posts: 1563 Germany

Hi smartd,

I have no idea why IE8 cannot recognise a cname which is recognised by other browsers - and cname seems to be a server issue, not a cms issue.

for the display try this:

yourdomain.com/tiki-admin.php?page=general#contentadmin_general-3

=> Domain Redirects


Regards,
Torsten

posts: 8 United States
Gave that a shot. Added redirect tiki.domain.com,help.domain.com. Now all browser can't connect. Fiddler shows a 304 on the initial connect. This broke the admin interface URL, so can't revert back. I guess I'll need to fix via command line. Suggestion on where to find?

posts: 1563 Germany
database (ex. via phpMyAdmin) table preferences

posts: 8 United States

I updated the database, setting the term tiki_domain_redirects = '' in table tiki_preferences. It still is doing a redirect. Is there something else I must do to get this preference read? I rebooted the box after trying a service httpd restart didn't work. Still trying to redirect?

What should I do next?