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Features / Usability


Very slow saving Wiki pages

posts: 5 United Kingdom

Hi

We have a new site which works fine most of the time with the exception of saving Wiki pages - it takes about 20 seconds to save a page - our web host blames it on the software saving there is so many linkied pho files it will probably be that slow saving. We have upgraded our website to a VPS solution and everythying else works quickly.

Ive tried tweaking the poerfoance settings in the performacne modules and have not been able to make a difference.

Is it normal that page content saves take so long ? If not could anytiong give me a pointer as to how to troublesdhoot the issue?

Thanks

Arun

posts: 5 United Kingdom
Hi - can anyone shed any might on this? Does it normally take 15-20 seconds to save page content?

posts: 4405 Japan

Hi,

What version of Tiki are you using? For comparison, themes.tiki.org is using Tiki 17.2 and a page save takes between 5 and 6 seconds, from clicking the save button to redisplay of the saved page. My local branch 18 site takes 4-5 seconds, but of course there's no data transfer time since it's on my local computer. On the other hand, at doc.tiki.org right now my page saves are actually producing time-out errors, they are taking so long. That site is running Tiki 18.0, and there may be some site configuration problem - I'll try to find the reason and post it when the problem is debugged.

There aren't many modules, etc. on the faster pages I tested. Also I'm not using ShareThis, which can add to page display time. Do your pages have any extras that might add to the time?

-- Gary


posts: 621 United States

Tiki17.1 and having the same issue with home page only. It takes about 30 seconds to save the page, yet half the time the page just goes blank, like a timeout.
My tiki18 site is not having this issue, this is new for our tiki17, we have not experienced this issue till now.


posts: 5 United Kingdom
I solve this - it was duie to notifications sent on modifications to pages, but only if sent via zend. I re-routed the email to go via our exchange server and everything was fine.

posts: 621 United States

Glad you found the issue arunrf, coincidentally I found our issue as well shortly after I reported it here.
I moved our tiki from domain to another, on the old domain it was running php7.0 when I moved it to the new domain it was running php5.6, I changed the php version and it all ran nice.

Happy endings!


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