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Architecture / Installation

Architecture / Installation


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posts: 8 Canada

Hi There!

I've recently updated our Wiki and tried to access "tiki-adminusers.php" but I'm getting a blank page when I access it through the Community control panel.

Currently running V 15.7.

Any help would be great!


posts: 8 Canada

I think it is... I updated to 15.7 to see if it would fix the issue but it did not.

Any suggestion where I should be looking?

posts: 2428 Czech Republic

My first guess would be checking if your php memory_limit is not too low (assuming you have many users) as WSODs are the most common side-effect of that.

Second check if your PHP version is compatible and if there is something suspicious in the server or php error logs...

posts: 8 Canada
Thank you! I will.
posts: 8 Canada

Turns out I forgot that our IT guy updated our MySQL to 7.2 - so I updated to 18 LTS and updated the memory and it works.

Thanks for all your help!


posts: 8633 Israel

What I meant to say is that I don’t use branch 15 since a while.

However at https://demo.tiki.org/15x/tiki-adminusers.php it is ok.
Also this is a critical problem and it is unlikely there is a bug there and no one saw it.

Look to me like something in your own Tiki (install, server, etc).
Something we could test ?

... May be for the next Tiki Open Office Hour ?



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