Tiki Doc Usage
Determine how folks are using the Tiki Documentation site, if it is meeting their needs, and where to focus our future effort
Provide this information to
Reviewing Google analytics for doc site
Reviewing Tiki page hits & search queries
Implementing "Was this useful" per-page
As soon as we have enough people to make this happen
What are the types of questions we want answered?
How are people arriving at specific doc pages?
Via Google/other search engines? What queries being used?
Via the Help button in Tiki pages?
Via other sources?
How are people navigating throughout the doc site?
Can we use a forced browse path to help?
Doe we need a more focused entry point? Or is search enough?
What are the top queries (via the doc-site search)?
Can we improve user experience by using alias or directed searches?
Possible dog-food future search-based enhancements (e.g., findability) for Tiki Search
What are the top doc-site referrers? Can we use/partner with them as doc providers/maintainers?
What are the most "popular" (i.e., most used) doc pages?
Does this reflect a poor-usability with a specific feature?
Helps Doc team focus resources on specific pages.