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Features / Usability

Features / Usability


Article submission problem

posts: 3665 United States

Ack! cry
All of a sudden, my article submission processes doesn't work. When I APPROVE an article, I get no error message, but it does not appear in tiki-list_articles.

What's odd though, if I use the site search, the articles appear fine. But I can't open them (that is, tiki-read_article.php?articleID=99 results in an Article Not Found error page.

Help.....

-Rick


An Update:
As an admin, I'm able to CREATE articles just fine... no problems. It is only when another user SUBMITS an article (and then it gets approved) that the article fails to appear.

I've checked the database, and the tiki_articles table does have a complete articleId row for every article submitted and approved. However, the tiki-read_article.php file refuses to open it, and the tiki-list_articles.php refuses to show it.

What have I done wrong?!? idea

Another Update:
After I submitted an article, I checked the tiki_submissions table. Everything looked fine except the expireDate column was empty. Even though I selected a date (when I submitted the article) 1 year in advance.

After I approved the article, I checked the tiki_articles table. Again, everything looked fine, except I noticed that now the expireDate is identical to the publishDate.

Can anyone explain to me what's going on?


posts: 3665 United States

Well, I grabbed a brand new 1.8.4.1.ZIP. I created a brand new database and installed a brand new tiki. I still cannot get approved articles to appear.

Does the article submission/approval function work for anyone? I checked the docs but saw nothing on this.


posts: 3665 United States

Well, after exhaustive testing, it seems that if a user is logged in when they submit the article, when it is approved by the admin, it appears as normal.

However, if the person is not logged in (that is, it is submitted by "unknown") when they submit the article, even if the admin approves it, it still does not appear.

Of course, in both cases, the article appears correctly in the database table.

Can anyone shed some light on this?

Thanks,
-Rick


posts: 26

I have no new information for you, but I have also noticed problems with article submissions. My submission problem is with categories. It seems as though submitted articles take the categories of the already existing articleID that matches the submitted article's subID. Hence when I (or anyone else) submits an article and then it gets approved, the article goes under another article's category.

Alternately, if I remember that this is a problem and try to categorize it correctly as it's being submitted and approved, the article will land under the correct category but it's link will not take you to the correct articleId. I think it takes you to an articleId that matches the pre-approval subId. Quite a bit of weirdness going on here in submissions.