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Architecture / Installation

Architecture / Installation


Some pages always blank in all versions

posts: 10 Slovakia

Hi everybody,

I have posted a message some time ago here. Still no solution, despite days of tweaking, browsing, reading. I can't believe I am alone with this problem!?

Some (random?) pages are simply blank. For example, clicking "Wiki" from the menu brings back just the menu but nothing else on the page. Wiki submenus do have content though. Clicking "Forums", "List forums", "Rankings" is OK, but "Admin forums" brings back a blank page again! Actually, clicking top menu item "Home" brings back blank page, too. There's no apparent error message displayed in the browser.

On closer examination I find that the source each of the blank pages ends just after the menu, there's nothing else afterwards. The very last tag there is on each of such pages is "".

I have FTP access only. Installed (and reinstalled in vain a thousand times) smoothly following this help page. Perhaps that information is incomplete? Do some other folders need to be chmoded 777? I have tried several different linux servers but with the same result.

PHP version 4.2.3 - check my phpinfo here

I am accessing tiki from newest IE 6.0.2800 with Sun Java 1.4.2, on Win2000.

Tiki version: 1.7.4 (tried first) but also 1.8rc2 and 1.8rc3 (currently installed).

Location (even though I can't give away the login details, of course): http://www.vacilando.net/tiki/

Any clue, hint, or further questions? Please.

Thanks a million times,

Vacilando

posts: 10 Slovakia

It's impossible to edit one's own page right now. So I correct myself in this, additional, message:

On closer examination I find that the source each of the blank pages ends just after the menu, there's nothing else afterwards. The very last tag there is on each of such pages is "< ! - - c o n t e n t - - >" (spaces added otherwise tag not displayed).

Vacilando


posts: 2881 United Kingdom

Without a login I cannot see any settings for myself.

I also noticed that your host has Gzip disabled. I've not know any of my previous hosts be in this situation. I have my own webserver now, so I'm not in the FTP access only. But I was once! :-)

If you can possibily email me a login I will gladly have a look.


posts: 2881 United Kingdom

Hi!

Thats the for email

I have posted back here incase it helps others, I hope you dont mind.

As soon as I logged in I saw the problem you describe, without being logged in, everything looked normal.

Please check your php memory size, I have a feeling it will set to around 8Mb if you can try uping to 16Mb. However if you are on a hosted environment you may need to ask your provider to do this.
If they wont, you will find TikiFriendlyHosts of interest.

Enjoy!

Damian

posts: 46 Norway

I have installed Tiki on my machine and everything is working perfectly. I have also installed Tiki on a hosting server and there is problem after problem....

I too get a blank page when I log in as an administrator. I know what it should look like....

> Please check your php memory size, I have a feeling it will set to around 8Mb if you can try uping to 16Mb. However if you are on a hosted environment you may need to ask your provider to do this.

I have asked my server admin to increase the memory size to 16MB which he says he has done. The post_max_size is set to 8M. Is this a problem? Should this also be set to 16MB? Here is the phpinfoif it is helpful.

Can this be a pear problem - again I have been assured that everything is running smoothly with pear. (wouldn't I have had problem before I reached the admin log in if pear wasn't enabled)

Thank you for your time


posts: 46 Norway

I have installed Tiki on my machine and everything is working perfectly. I have also installed Tiki on a hosting server and there is problem after problem....

I too get a blank page when I log in as an administrator. I know what it should look like....

> Please check your php memory size, I have a feeling it will set to around 8Mb if you can try uping to 16Mb. However if you are on a hosted environment you may need to ask your provider to do this.

I have asked my server admin to increase the memory size to 16MB which he says he has done. The post_max_size is set to 8M. Is this a problem? Should this also be set to 16MB? Here is the phpinfoif it is helpful.

Can this be a pear problem - again I have been assured that everything is running smoothly with pear. (wouldn't I have had problem before I reached the admin log in if pear wasn't enabled)

Thank you for your time


posts: 1001 Canada

Pretty strange.
post_max_size only affects maximum size of uploaded content so it doesn't matter (8
MB is well enough).
Do you get this on any page when logged in as admin?
Does the page end the same way as Vacilando?

I thought that phpinfo would show memory_limit...?
At least your PHP version must not be the problem.

What about trying to disable as much stuff as possible?

posts: 46 Norway

Hi!

> Do you get this on any page when logged in as admin?
> Does the page end the same way as Vacilando?


When I'm logged in as admin and click on click! I get a blank page with the standard footer banner, page generated in ..., and the menu on the left. When clicking on the different moduls I either get a blank page or "feature disabled". I can read the phpinfo.
> What about trying to disable as much stuff as possible?

If you mean the different moduls then I haven't been able to enable anything yet;)

Rachael

posts: 2881 United Kingdom

Rachael

I just tried to look at your phpinfo, but it looks like its gone :-(

I would guess now that your host is running some form of php cache. We had a very similar empty page situation setting up a tiki recently and found it was down to that.

I'd need to look at phpInfo to confirm anything

Damian

posts: 46 Norway

> I just tried to look at your phpinfo, but it looks like its gone :-(
>
oops sorry one too may http://'s redface Here I'll try again.
phpinfo

Thanks

posts: 2881 United Kingdom

> Rachael:
> > I just tried to look at your phpinfo, but it looks like its gone :-(
> >
> oops sorry one too may http://'s redface Here I'll try again.
> phpinfo
>
> Thanks

Looks ok to me, no cache there.

frown

I'll have a browse at the site in a couple of mins myself.

Damian


posts: 46 Norway

Hi!

> Do you get this on any page when logged in as admin?
> Does the page end the same way as Vacilando?


When I'm logged in as admin and click on click! I get a blank page with the standard footer banner, page generated in ..., and the menu on the left. When clicking on the different moduls I either get a blank page or "feature disabled". I can read the phpinfo.
> What about trying to disable as much stuff as possible?

If you mean the different moduls then I haven't been able to enable anything yet;)

Rachael

posts: 2881 United Kingdom

Rachael

I just tried to look at your phpinfo, but it looks like its gone :-(

I would guess now that your host is running some form of php cache. We had a very similar empty page situation setting up a tiki recently and found it was down to that.

I'd need to look at phpInfo to confirm anything

Damian

posts: 46 Norway

> I just tried to look at your phpinfo, but it looks like its gone :-(
>
oops sorry one too may http://'s redface Here I'll try again.
phpinfo

Thanks

posts: 2881 United Kingdom

> Rachael:
> > I just tried to look at your phpinfo, but it looks like its gone :-(
> >
> oops sorry one too may http://'s redface Here I'll try again.
> phpinfo
>
> Thanks

Looks ok to me, no cache there.

frown

I'll have a browse at the site in a couple of mins myself.

Damian


posts: 46 Norway

I have re-installed tiki and it looks like things are ok now - phew! I think the problem may have been some corrupt files? My ssh ftp app had problems uploading the unzipped tiki file... so I took one file at a time. I got lots of error messages during the uploading process so I had to delete some remote files and reload them... if you get my drift. I think the main problem was with the template_c file. Anyway everything seem to be ok now..I hope.

Rachael

posts: 1

I'm having the same problem as tjfulopp. Works fine on my local Linux box. However, when installed on my shared webhost, oneandone.co.uk, I find that certain pages are not completely returned when a registered user with permissions is logged in i.e. the html is truncated with nothing returned after the menu. The response is speedy.

Memory is set to 40M and execution time is 50secs. You can see for yourself at http://www.ahpslondon.co.uk/tiki/tiki-index.php with the user test:test who belongs to the registered group and has view/edit privileges of the wiki.

I've attempted to turn on all warnings and notices through tiki-index.php to check it wasn't silently encountering a problem, but nothing was reported.

What am I missing?

Thanks

David




posts: 1

I'm having the same problem as tjfulopp. Works fine on my local Linux box. However, when installed on my shared webhost, oneandone.co.uk, I find that certain pages are not completely returned when a registered user with permissions is logged in i.e. the html is truncated with nothing returned after the menu. The response is speedy.

Memory is set to 40M and execution time is 50secs. You can see for yourself at http://www.ahpslondon.co.uk/tiki/tiki-index.php with the user test:test who belongs to the registered group and has view/edit privileges of the wiki.

I've attempted to turn on all warnings and notices through tiki-index.php to check it wasn't silently encountering a problem, but nothing was reported.

What am I missing?

Thanks

David