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    • Error on Installation of Tiki5 beta 2

    Posted by mynex posts: 10


    I get the 'System Error' page with the comment of;
    "An error occured while performing the request."

    That's all that comes up.

    Now, I've gone through the web installer (several times) and each time when it goes to populate the db is when this happens.

    so I tried the manual method of creating the db and I still get this page.

    I've tried having the db populated first (manual install) and then trying login... comes up with the web installer (and then new/upgrade page) and choosing either option goes back to the error message

    I've tried having the db populated first (manual install) and then trying the web installer... as above.


    Configuration
    I am on a shared web server
    php 5.x
    iis 7
    windows server
    mysql 5 (with direct db access - phpmyadmin)

    So how do I get around this thing, what's the issue, can I get around this thing?

    Help please!

    Mynex

    Reads: 2355
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    Posted by mynex posts: 10


    As a thought, and nothing I can find either way on this for sure;

    Does the tilki need to be in the root of the html dir (shared hosting site) or can it be in />dirnameall__the_tiki_files<

    If it does have to be in the root, can you rename the index.php to wikiindex.php?

    I have a CMS installed in the root of the html dir and doing a manual inspection, the only file that is duplicated if I drop the wiki files into the /html dir is the index.php.

    Either the CMS will have a ilnk to the wkiindex.php or I'll have a subdomain to the wiki... haven't decided which yet... but for now, at least for testing/configuring, it'll be a link from the CMS...

    (granted it makes my /html dir messy, but oh well if I can get this to work)

    So, anyone know either way for sure?

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    Posted by Rick Sapir / Tiki for Smarties posts: 3665 United States

    >>
    >>Does the tilki need to be in the root of the html dir (shared hosting site) or can it be in />dirnameall__the_tiki_files<
    >>

    You can install Tiki in the root or a subdirectory. It doesn't matter.

    >>
    >>If it does have to be in the root, can you rename the index.php to wikiindex.php?
    >>

    Do not rename any of the files. If you want to control your homepage, or use a custom HTML page as your home page, use the HomePage option on the Admin: General page. See the docs for details.


    HTH,

    - Rick | My Tiki Blog | My Tiki UserPage
    Need more help? Try TikiWiki for Smarties.

    Link

    Posted by mynex posts: 10


    I was hoping it was simply a location issue, guess not.

    Leaves me at the same place as described in my 1st post... any ideas why the installer gets stuck at that point?

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    Posted by mynex posts: 10

    • bump*


    Anyone?

    Link

    Posted by Marc Laporte posts: 1633 Canada

    Can you try Tiki 4.2?

    Try installing in root if you can

    M ;-)

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    Posted by mynex posts: 10

    I did. got up to the screen with 'lock/no lock' option and gave me an error about a 'driver not found' (doesn't say what driver though) whether I lock or don't lock...

    downloaded the latest SVN build for beta 2 and tried that and got this error message right after plugging in all the DB information:

    "Fatal error: Class 'TikiLib' not found in D:\Hosting\5763890\html\tikiwiki5b2\lib\logs\logslib.php on line 14"

    • sigh* I _really_ would like to use tiki since it has all the features (and then some!) that I want.. but I'm getting really frustrated here. :/


    Mynex

    Link

    Posted by mynex posts: 10

    I'm on a shared server, so I have no access to the php.ini file...

    I did send the hoster a request to add that line however... so we'll see...

    If they won't, any other suggestions or am I SOL with using tikiwiki ever at that point?

    mynex

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    Posted by Rick Sapir / Tiki for Smarties posts: 3665 United States

    Even on a shared sever... you can create your own php.ini file and place it in your root Tiki directory. You can have multiple configuratiopn files; they are designed to cascade atop one another (just like CSS files). See http://php.net/manual/en/configuration.file.php for details.

    HTH,

    - Rick | My Tiki Blog | My Tiki UserPage
    Need more help? Try TikiWiki for Dummies Smarties.
    Coming Soon:: Tiki Essentials: What all Smarties need to know about Tiki Wiki CMS Groupware

    Link

    Posted by mynex posts: 10

    tried that. enabled the pdo extension, got an error (which kills my site). finally got to the root of the error message/problem;

    Module FastCgiModule
    Notification ExecuteRequestHandler
    Handler FastCGI-PHP
    Error Code 0x8007000d

    Which is a bug in php;
    http://bugs.php.net/45786

    which was fixed in php 5.3.0

    My hosting company is using php 5.2.5 with no plans to upgrade php versions anytime soon (discovered this after 3 hours of arguing with them that this was their problem, not mine *sigh*)

    So now the questions are;
    is the pdo extension going to be required in tiki5?
    If so (or even now with 4.2) is there a workaround to this problem?

    my options seems to be down to;
    not using tiki (most likely atm with a workaround)
    or
    switch to a dedicated server (just left one for economic reasons, so not an option for some time, if ever again) where I can install these baseline critical apps myself.

    • sigh*


    mynex

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    Posted by mynex posts: 10
    • bump*


    Anyone? please?

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    Posted by mynex posts: 10

    Marc,

    Thanks for all the help... I'll give this a try and let you know how it pans out... hopefully it will!

    • fingers crossed*
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    Posted by mynex posts: 10

    and no luck.

    My hosting company is GoDaddy... big mistake on a several fronts I'm discovering... *sigh*

    _supposedly_ I can have my own php.ini in _my_ html root directory... tried it multiple ways/times and all it does is turn my site into an 'error 500' page... They were even nice enough to give me a copy of the php.ini file they use and putting that in there causes the same problem...

    And of course, it's not their fault it doesn't work, it's mine. And it's a 'custom php script issue' so we can't help you.... ignoring the fact it's their own php.ini that causes the issue as well... *rolls eyes*

    So... Any other suggestions?

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