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Features / Usability

Features / Usability


Weird characters near Attachment field

posts: 12

I have a test tracker form with 2 mandatory fields (one text input and one attachment input).

When I selected a Word document file and hit the Submit button without typing anything into the text input box, some weird characters appeared next to the attachment input. See attached image please.

May I know how to hide or remove those weird characters?

I am using TikiWiki 2.4

Thank you.

posts: 12

Screen shots for weird characters.

If Word document was attached:print screen

If JPG image was attached:print screen


posts: 1550 Canada

Hi Alex!

How about an upgrade to latest 6.x LTS or 8.x?

Best regards,

M ;-)


posts: 12

Hi Marclaporte,

Sorry for late reply.

The thing is we are going to implement the solution in a client's TikiWiki system... They have been using version 2.4 for quite some time, and I don't think they have any plan to migrate it to a newer version any time soon.

Appreciate if you could provide a solution, a temporary fix or workaround to the problem?

Thanks,
Alex


posts: 1550 Canada

Hi Alex!

I have a vague recollection of this issue. But I have no idea in which version it was corrected, or if there was a workaround.

I would suggest:
1- Try a smaller file (if only large files are an issue, it's a hint to look at MySQL config)
2- Check if tracker attachment storage has an option to store in DB vs filesystem. Whatever the current setting, try the other one.
3- Do a test upgrade on a backup copy. Test an upgrade to latest 3.x, latest 6.x, latest 4.x and latest 5.x
Old releases are available from Download page. Unless the Tiki code has been modified, you will see that the upgrade will be easy. The best is to upgrade to Tiki6LTS.

Once you know which version solves the issue (ex.: 3.x), you can look through the source code to try to find the commit which resolves the issue:
http://tikiwiki.svn.sourceforge.net/viewvc/tikiwiki/branches/

As you offer services, I suggest you get listed on the Consultants list.

Best regards,

M ;-)