Features / Usability

Features / Usability

Plugin TrackerCalendar does not show all items

posts: 17 Germany

For a project with requirements that are too complex for Tiki calendars, I use the TrackerCalendar plugin. Currently the biggest problem is that not all items are displayed. It would be interesting to see if anyone has experienced this phenomenon before.
The items have several fields and belong to different categories. Depending on the user group or filter different items are missing. Inadequate access rights do not explain that an item is not displayed. If other items become invisible through a filter, the missing item reappears.
I have been fighting this topic for weeks. Of course the standard recipes are tried: Caches are emptied again and again and at least every night the search index is rebuilt. The problem occurs with Tiki 18.3 and 19.1. The problem occurs with MySQL Full-Text Search and Lucene. The problem occurs with MySQL 5.5 and 5.7.

posts: 3579 United States

If they items show up for some user groups but not others, I'd bet on a conflict with permissions. I'd check (and confirm):

  • The user group permissions
  • The tracker permissions
  • The category permissions
  • The field-level display options for the tracker.

I have a site with a large number of tracker calendar items (2000+) and have not experienced this issue (admittedly, the site's permission structure is pretty simple).


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posts: 17 Germany

Rick, thank you for the answer,
my preferred candidate for the problem is not the access rights, but rather the size of the table. The tracker currently has about 3900 items.

Supposed an item that is sometimes visible does not appear in the tracker calendar for a specific user. If access privileges were the cause, the user probably won't be able to see exactly this item if he accesses the tracker directly, but there the item is visible to him.

Supposed exactly this item does not appear in the tracker calendar. Then the user should not be able to see it, if the tracker calendar hides by a filter some items which were previously visible to him. But now, when only a few items are shown in the view, the missing one is suddenly visible.

The miracle is, if I restrict the number of visible items, some items become visible.

I do some additional tests, especially concerning the tracker size, and report a bug, when I know more details


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