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    • Unable to get Tiki to connect to database during installation

    Posted by epiphonre1589 posts: 2

    Hello!

    I am writing here because I need some help. My boss and I are working on a project to set up a wiki/knowledge base for internal company use. I was able to get tiki running on my home machine and test it out and it worked fine. I was able to use the Microsoft Web Platform Installer and it all worked out great. After I messed around with it and set up a working template, I was able to access my tiki site from another machine on my home network. I showed what I had set up to my boss, and he was very pleased.

    Now I want to get it working on our internal network at work, but I'm unable to get it to install via the Microsoft Web Platform Installer as there is a web filter in place at work which is blocking the installation from going smoothly. I then was going to try the "manual install" by following this document:

    https://doc.tiki.org/Windows+Local+Install+EasyPhp

    Everything goes smooth but for the life of me I cannot get the tiki installer to access the database I set up via phpyMyadmin. I can very easily be overlooking something simple, as I am very new to mySQL databases and webservers etc. I am using easyPHP Webserver 14.1b2.

    When I get to the Set the Database Connection, I get error " Database `tiki`. Unable to connect to database." I set up the tiki database using PHPmyAdmin via easyPHP Webserver following the directions. The DB Server gives me different parameters than local host, so I tried using those but still no luck. Not really sure where I'm going wrong here, but I would appreciate any help you could provide. Thank you!

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    Posted by epiphonre1589 posts: 2

    I'm just alarmed because I saw this step, which suggests to try a different host if I'm encountering problems (which I am lol):

    Host: Leave this field as the default. If you encounter problems, try using localhost or 127.0.0.1 instead.

    When using easyphp webserver,  I find that using localhost /127.0.0.1 to access to site in my browser doesn't work.  I have to use my IP on the local network.  Is that normal?

     

     

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    Posted by John Morris posts: 758 United States
    And to state the obvious, make sure your password and user is correct, or tiki will never access your database. Dont' ask me  how I know!
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