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Architecture / Installation

Architecture / Installation


BigBlueButton Version and Connection

posts: 5 Germany

I Trend to access a BigBlueButton-Server. I entered the secret key and the domain of that server. When opening a room, I receive a white screen with the message "null". Asking the hotel of that BigBlueButton-Server I was told that probably Tiki is not up to date. Indeed the documentation mentions a BBB-Version 0.9 the actual version is 2.28.

Does anybody know whether Tiki is up to date regarding the BigBlueButton-version?
An idea why the problem could cause? Should work when entering the domain and the secret key as requested, shouldn't it?

posts: 5 Germany

just to your acknowledge: An expert about BigBlueButton checkt Tiki-connection to BBB. He said: "We have now configured bbbserver.de in the Tiki online demo and also see the "zero" error. ... Tiki can communicate with our system without any problems and also creates conferences. The problem is that joining a conference doesn't work because Tiki is doing something strange. The join command does not even arrive at our server, but Tiki does something internally beforehand that leads to the null (zero) display.
We took a quick look at the Tiki code (it's open source) but couldn't find any sticking point on the fly. You would have to download Tiki and go to troubleshooting with a development environment. Of course we cannot do this for reasons of time. We have also seen that Tiki is not well programmed (things of the BigBlueButton API are checked very incorrectly; errors then sometimes correct each other by "chance" etc.)." Are there plans to correct the programming?

posts: 2423 Czech Republic

but it would be good start if you can login with your user and make a wish here:

https://dev.tiki.org/Make-a-wish

Thanks,
luci

PS: We are doing monthly BBB meetings and did not encounter any such error so far. See:
https://tiki.org/live
What Tiki version are you using? Perhaps try with room name 77777 if that works?

ArthurT wrote:

just to your acknowledge: An expert about BigBlueButton checkt Tiki-connection to BBB. He said: "We have now configured bbbserver.de in the Tiki online demo and also see the "zero" error. ... Tiki can communicate with our system without any problems and also creates conferences. The problem is that joining a conference doesn't work because Tiki is doing something strange. The join command does not even arrive at our server, but Tiki does something internally beforehand that leads to the null (zero) display.
We took a quick look at the Tiki code (it's open source) but couldn't find any sticking point on the fly. You would have to download Tiki and go to troubleshooting with a development environment. Of course we cannot do this for reasons of time. We have also seen that Tiki is not well programmed (things of the BigBlueButton API are checked very incorrectly; errors then sometimes correct each other by "chance" etc.)." Are there plans to correct the programming?