I recently managed to install TikiWiki 1.8 on my server via FTP (no shell access). Having accomplished that, I begin to wonder why I did.
I do not understand the general layout of the "community" here, and am also at a loss to figure out where a non-programer (like myself) might ask questions or get help. I subscribed to the FreshMeat discussion set-up, as requested, and don't really know how to navigate that.
With such a wonderful (in theory) software package, can anyone suggest the correct place in this endless maze to figure out how to use 1.8? Why is there no "support" forum (at least that I've been able to find so far) where relatively simple questions might be asked?
As a tech-writer rather than a programmer, I might at least be able to help with rewrites of docs if I could ever figure out how to use the software. From a user standpoint, it isn't just the lack of docs but the lack of avenues for support that make my investment of five or six hours getting it installed questionable.
"Release" implies that the software is usable. This is not the case without docs and support. I can make some basic features work, but without some kind of help it seems like a futile project. I'd like to use the software. I would suggest making things usable before adding tons of features that no one except programmers can use (at least in "release" versions).
The only way the "community" can really grow is by attracting not only programmers, but users.