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Need help with install

Posted by mimiy2k posts: 11

Hi,

I downloaded 7.1 from Sourceforge to my Linux server (host is GoDaddy). Set up MySql but I do not see how to assign permissions. I think they areall assigned by default?

I did CHMOD777 on all folders. (My installation is at root in Public_Html).

I then navigated to www.mydomain.comQuestion (example) with iE8. This message displayed on the page:

BEGIN PASTE OF MESSAGE

__Warning: session_start() function.session-start: Cannot send session cache limiter - headers already sent (output started at /home/content/30/8283330/html/tiki-install.php:41) in /home/content/30/8283330/html/tiki-install.php on line 41

Tiki Installer cannot proceed
The directory '' does not exist or PHP is not allowed to access it (check open_basedir entry in php.ini).
Your options:

1- With FTP access:
a) Change the permissions (chmod) of the directories to 777.
b) Create any missing directories
c) Execute the Tiki installer again (Once you have executed these commands, this message will disappear!)

or

2- With shell (SSH) access, you can run the command below.

a) To run setup.sh, follow the instructions:
$ cd /home/content/30/8283330/html
$ sh setup.sh

The script will offer you options depending on your server configuration.

b) Execute the Tiki installer again (Once you have executed these commands, this message will disappear!)

----------------------------
If you have problems accessing a directory, check the open_basedir entry in
/web/conf/php.ini or httpd.conf.

----------------------------

Consult the tiki.org installation guide if you need more help or visit the forums

Warning: Unknown: open(/var/chroot/home/content/30/8283330/tmp/sess_0e1sh919kt5ca82f4oep46mmj1, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0__

END PASTE OF MESSAGE

I am afraid I am out of my depth as I do not eve understand the displayed message. I can build a basic website with a WYSIWYG software program and can use FTP just fine. Regarding MySQL, in the past on GoDaddy, I have just created the MySQL user account with the defaults and everything worked fine so I am afraid I am out of my depth here unfortunately.

Can someone here in the forum provide me with dumbed-down, step-by-step instructions regarding how to complete this install or do it for me? I'm afraid i can't pay as I am an out-of-work Senior and the Wiki is for a start-up nonprofit I am working on launching.

Thank you so very much for your generosity of spirit!

Reads: 3691
Posted by Torsten Fabricius posts: 1563 Germany

Hello mimiy2k,

I do notknow about how GoDaddys server settingsand webcontrol center. So I cannot know, if my hint will apply to your situation.

I normally do some semi-manual installation:

  • download Tiki and copy it to the webserver
  • setup a folder for Tiki "mytikiwebsite" (this will not be the root, but be the "home" for all the saved tiki-files, wich should not be saved in the database or in the root -> so all filegallery files, attachments to tracker, wikipages etc. will be here)
  • In this folder "mytikiwebsite" you might setup folders like "filegallery-files", "batchupload-files", "wikiattachements-files", etc. (you can do this step after the installation aswell)
  • Now you unpack your downloaded tiki-7.1.zip into the folder "mytikiwebsite", for that you will have it besides the folders named "...-files". It will be name "tiki-7.1" and this unpacked folder will be your Tiki folder.
    unpacking might need a few minutes.

  • Use the time and setup a mySQL database, write down the databasename, the databaseusername, the databasepassword and the localhost path (mostly it would be just "localhost")
  • Login to PHPmyAdmin, click on the databasename in the very left column (main textarea will change appearance). Click on the button "Operations", scroll down and force the database to utf-8 kollation (it's a drop downmenu)

  • create a domain or subdomain - direct it to the folder /mytikiwebsite/tiki-7.1

  • When the Tiki is unpacked, remane the _htaccess of the tikiroot (folder /mytikiwebsite/tiki-7.1) to .htaccess:

/mytikiwebsite/tiki-7.1/.htaccess

  • From the tiki root change to the database folder of Tiki -> /mytikiwebsite/tiki-7.1/db


Here you create an empty file with the following content:

Copy to clipboard


Update: there seems to be a fault with the Code Plugin, so look here: http://pastebin.com/j7is8s0pQuestion

Name this file "local.php":
/mytikiwebsite/tiki-7.1/db/local.php

  • Chmod:


It should be enough to give 777 to the following folders (NOT recursive, just the folders itself):

/db
/dump
/styles
/temp
/templates_c
/templates
/whelp
/temp/cache
/img/trackers
/img/wiki
/img/wiki_up
/modules/cache

  • Now you change to your webbrowser and type the adress http://mydomain/tiki-install.phpQuestion
  • If everything went fine, you should get a dialogue to enter the databaseusername and databasepassword.
  • Enter and proceed as the Tiki installer tells you - maybe 5 or 10 minutes left to be able to write the first content on a wikipage

  • If things go wrong you should get an error message - come back here and report please
  • We then will have to see, if you have to discuss issues with your provider or if we have to adjust the step by step docu for you


Please report aswell, if in the end all worked fine and you are up and running.
Please document solutions for other users.

Cheers,
Torsten

 Posted by mimiy2k posts: 11
Torsten Fabricius wrote:

Hello mimiy2k,

I do

...

Cheers,
Torsten


Hi Torsten,

Thank you so much for the help! I have followed your instructionsto the letter up to the point where you say to rename _htaccess. I have tried to do this repeatedly from my FTP program (which I have used to rename files many times). Each time, the file just reverts back to the name _hitaccess. How can I overcome this?

Also, I would like to confirm that I have understood your instruction for renaming. My understanding is that it will look like this once it is renamed (this complete path):

/mytikiwebsite/tiki-7.1/.htaccess:/mytikiwebsite/tiki-7.1/.htaccess

Or did you mean:
/mytikiwebsite/tiki-7.1/.htaccess

Also, my FTP log shows "8 skipped files" but I don't know which ones? I can pull a directory tree and post it here but it will be a very long paste of information.

I won't move on to any next step without your guidance.

Thank you so much for the help so far!

Mimi


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!



UPDATE to Torsten:
I figured out that you must have meant:
/mytikiwebsite/tiki-7.1/.htaccess

The system accepted my renaming _htaccess to .htaccess

Next I created empty folder local.php inside folder /mytikiwebsite/tiki-7.1/db

You next instruct me to put the following content inside the folder local.php:

Copy to clipboard


How do I create this content? Do I just type these words in the bracket above into a text file in Notepad and transfer into the local.php file? I apologize for my ignorance about how to create this type of content.

I am at a stopping point until I hear back from you, and thank you again so much for your help!

Mimi


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!


POSTSCRIPT TO TORSTEN:

Oh, forgot to mention that my iPhone email showed as
Copy to clipboard


But once I viewed your post here in the forum, I saw that this displayed instead as:



So, per my previous post, I just created a Notepad file with the typed into it twice, one above the other, and saved this as local.php and placed it where you instructed.

Posted by Torsten Fabricius posts: 1563 Germany

Hi,

sorry for the empty local.php
=> there MUST be some code in it!

The code plugin seems to be buggi in this version somehow, so I did putthe code for the local.php in a pastebin.

Look at it here, copy it into your empty local.php and fill in your actual database connection datas:

http://pastebin.com/j7is8s0pQuestion


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from Sourceforge to my Linux server (host is GoDaddy). Set up MySql but I do not see how to assign permissions. I think they areall assigned by default?

I did CHMOD777 on all folders. (My installation is at root in Public_Html).

I then navigated to www.mydomain.comQuestion (example) with iE8. This message displayed on the page:

BEGIN PASTE OF MESSAGE

__Warning: session_start() function.session-start: Cannot send session cache limiter - headers already sent (output started at /home/content/30/8283330/html/tiki-install.php:41) in /home/content/30/8283330/html/tiki-install.php on line 41

Tiki Installer cannot proceed
The directory '' does not exist or PHP is not allowed to access it (check open_basedir entry in php.ini).
Your options:

1- With FTP access:
a) Change the permissions (chmod) of the directories to 777.
b) Create any missing directories
c) Execute the Tiki installer again (Once you have executed these commands, this message will disappear!)

or

2- With shell (SSH) access, you can run the command below.

a) To run setup.sh, follow the instructions:
$ cd /home/content/30/8283330/html
$ sh setup.sh

The script will offer you options depending on your server configuration.

b) Execute the Tiki installer again (Once you have executed these commands, this message will disappear!)

----------------------------
If you have problems accessing a directory, check the open_basedir entry in
/web/conf/php.ini or httpd.conf.

----------------------------

Consult the tiki.org installation guide if you need more help or visit the forums

Warning: Unknown: open(/var/chroot/home/content/30/8283330/tmp/sess_0e1sh919kt5ca82f4oep46mmj1, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0__

END PASTE OF MESSAGE

I am afraid I am out of my depth as I do not eve understand the displayed message. I can build a basic website with a WYSIWYG software program and can use FTP just fine. Regarding MySQL, in the past on GoDaddy, I have just created the MySQL user account with the defaults and everything worked fine so I am afraid I am out of my depth here unfortunately.

Can someone here in the forum provide me with dumbed-down, step-by-step instructions regarding how to complete this install or do it for me? I'm afraid i can't pay as I am an out-of-work Senior and the Wiki is for a start-up nonprofit I am working on launching.

Thank you so very much for your generosity of spirit!


OK, I created local.php using notepad andpasted the content you provided into it. I then uploaded to the tiki-7.1/bin folder and resaved on top of the Notepad file with the (so that file is no longer there).

How do I:
"and fill in your actual database connection datas:"?????

Posted by Torsten Fabricius posts: 1563 Germany
mimiy2k wrote:

Hi,

OK, I created local.php using notepad andpasted the content you provided into it. I then uploaded to the tiki-7.1/bin folder and resaved on top of the Notepad file with the (so that file is no longer there).

How do I:
"and fill in your actual database connection datas:"?????


The local.php should go into the tiki-7.1/db - not tiki-7.1/bin 😉 (maybe misstyped?)

You need to type in the code your localhost path, where you see localhost - maybe you can leave it, because on many servers the path is just localhost.

You need to find the original name of your database - maybe a cryptical mix of numbers and letters and replace the word DATABASENAME with your original databasename.

Same way you have to find your databaseusername and the databasepassword and replace DATABASEUSERNAME and DATABASEPASSWORD with the original datas of your database.

In the file I gave you, there are only placeholders, because I do not know your database 😀

Cheers
Torsten


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!




UPDATE #2 to Torsten:
Okay, maybe I figured it out. I used Notepad and created file with:




(br italicized like your example). I named this local.php and placed it where you said. I then did a COMPARE FILES and found the skipped files and uploaded these. I did CHMOD 777 on the files you listed but did not 777 the files recursively.

For the files:
/temp/cache
/img/trackers
/img/wiki
/img/wiki_up
/modules/cache

Should I 777 only the subdirctory or also the parent? For instance, should I 777 BOTH /temp/ and /cache/ or only /cache/ (refers to /temp/cache/)?

For the subdomain you had me create and point to tiki-7.1, I named this: tikisubdomain

I pointed tikisubdomain to tiki-7.1. I did nothing else with this file. Is there something else I need to do with it? (such as place any fils inside of it, CHMOD 777, or anything at all?)

Lastly, I did try calling up the install file in my browser by subdomain creation shows as pending so I get a page not found. I will try again once the pending status changes to ACTIVE.

Just let me know on thislast batch of questions or if I have done anything incorrectly based on my two previous posts.

Thanks again!
Mimi

Posted by Torsten Fabricius posts: 1563 Germany

For the files:
/temp/cache
/img/trackers
/img/wiki
/img/wiki_up
/modules/cache

Should I 777 only the subdirctory or also the parent? For instance, should I 777 BOTH /temp/ and /cache/ or only /cache/ (refers to /temp/cache/)?


As said, exact these folders:
/db
/dump
/styles
/temp
/templates_c
/templates
/whelp
/temp/cache
/img/trackers
/img/wiki
/img/wiki_up
/modules/cache

meaning: /tmp and /tmp/cache, modules/cache, but not /modules

Just follow the list.

For the subdomain you had me create and point to tiki-7.1, I named this: tikisubdomain

I pointed tikisubdomain to tiki-7.1. I did nothing else with this file. Is there something else I need to do with it? (such as place any fils inside of it, CHMOD 777, or anything at all?)


Normally you need to do nothing - the control panel of GoDaddy should put in a file or folder automatically, as kind of a mountpoint for the domain - no do nothing else in this respect.


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!



Hi Torsten,
Thank you so much for your help so far!

I believe I have followed all your instructions precisely but am still getting an error messge when I try to install.

MySQL is active and I have the User Name and Password entered correctly. I did CHMOD 777 only on the exact files you designated.

I am stumped as to what to do next. I am attaching three items: 1. PDF of error message I get in Browser. 2. An Excel workbook with three tabs. The tabs are labeled with the directory name tey include (root, mytikiwebsite, tiki-7.1. This will show you all files in each directory which i exported from my server. 3. a copy of local.php (placed into tiki-7.1/db (not tiki-7.1/bin which was a typo as you hunched).

I hope you can spot what I am doing wrong! I don't mind providing you with server access if there is an email address you can provide so the access details are not public.

Thanks again, Torsten!

Appreciatively,
Mimi

tiki-install.pdf (32.45 Kb)

Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!


Here is Attachment #2

Directories.xlsx (207.55 Kb)

Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!


Here is attachment #3 (last attachment). Note that on server, this attachment is amed local.php, not local(1).php

local(1).php (190 b)

Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!


Torsten,

I don't know why, but system posted the 3 attachments in different areas of this message chain. Kindly scroll from bottom to top to be sure you see all three attachments.

:-) Mimi


 Posted by mimiy2k posts: 11
mimiy2k wrote:

Hi,

I downloaded 7.1 from

...

Thank you so very much for your generosity of spirit!



Torsten — did you give up on me? You know I appreciate every minute of help you are able to give me.

Appreciatively,
Mimi


Posted by Torsten Fabricius posts: 1563 Germany

Oh no,

I did not give up on you 😀

But sadly I had some different stuff to do aswell - maybe we should chat or so and as you said, maybe I'd take a quick look on your server.

So I'll write you an internal message for contact details.

I do not have too much time and it would be still possible, that your provider might have some configurations on his server, that would not be compatible with Tiki - even as Tiki does not need much spcific stuff.

In case of a problem with the specific server configurations, you should have a good support - I have good experiences with free or lowcost 24h support contracts, but if you have only mailsupport or an expensive hotline-number, things might become difficult.

Anyway, you put so much energy in getting your Tiki running - I'll do my best to help you - based on the time I have.

Cheers
Torsten

PS check your Tiki inbox in a few minutes