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    • Tiki 1.8.2 error '/home/tmp' does not exist

    Posted by Doud posts: 7

    Hi all,

    I just install tiki and have some problem. I look on the troubleshooting but find nothing about this problem.

    This is Tiki v 1.8.2 install on server where i cannot acces to php.ini. I only have acces via FTP for file and PhpMyAdmin for MySql... I install it step by step as said on the install guide (Copy file on server and creat the db)

    When i run the tiki install from the web site I have this error :

    TikiWiki is not properly set up:
    The directory '/home/tmp' does not exist or PHP is not allowed to access it (check open_basedir entry in php.ini).

    You may either chmod the directories above manually to 777, or run one of the sets of commands below.
    Proceed to the Tiki installer after you run the commands below.

    PS : you can look at this error message here : http://www.p-md.com/clanlol/

    I creat this directory home/tmp and set both to 777 access. But nothing change.

    What can i do to correct this ?

    Maybe someone has this problem but I didn't find topic about this on the forum.

    Thanks all for your help.

    Reads: 1186
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    Posted by jamesoftopiya posts: 175 Canada

    Before using the fixs below I suggest you ask your host if they will change your open base dir / safemode issues. It is worth a go and if they would do this it really would save the fix efforts. (These limits affect deep in TW and do require many tweeks) I have in the past had this request filled, all it took was asking.

    If not, check out this page at the bottom, it should fix your problem,
    InstallTikiUnderSafeMode

    For more information check out

    This page gives soom good tips,
    InstallTroublespaulap01

    or forum topic
    problem with safe mode

    the tmp/dir is not in your home this gives some ideas on it
    forum topic

    James

    Link

    Posted by Damian Parker posts: 2881 United Kingdom

    Hi Guys,

    Im hopefully going to start packaging a new tiki package for each release Tiki Safe Mode ready

    Should start with 1.8.3 wink but will help tons of people!

    Damian

    Link

    Posted by Doud posts: 7

    Ok thanks all... I'll try what you said.

    For the safe mode I had ask the my host about that before for another websource (X-cart) that use smarty... The only solution is to get a dedicated serveur, they cannot change the safe mode.

    That's not a problem if the safe mode way do not work i will install tiki on my dedicated server.

    Link
    Posted by Damian Parker posts: 2881 United Kingdom

    > Doud:
    > Ok thanks all... I'll try what you said.
    >
    > For the safe mode I had ask the my host about that before for another websource (X-cart) that use smarty... The only solution is to get a dedicated serveur, they cannot change the safe mode.
    >
    > That's not a problem if the safe mode way do not work i will install tiki on my dedicated server.
    >

    Hi Doud,

    If you have trouble, let me know, and I'll help you get Tiki running on your Safe mode environment. damian(AT)tikiwiki(DOT)org or via tiki-messages.

    Damian

    Link

    Posted by Damian Parker posts: 2881 United Kingdom

    > Doud:
    > Ok thanks all... I'll try what you said.
    >
    > For the safe mode I had ask the my host about that before for another websource (X-cart) that use smarty... The only solution is to get a dedicated serveur, they cannot change the safe mode.
    >
    > That's not a problem if the safe mode way do not work i will install tiki on my dedicated server.
    >

    Hi Doud,

    If you have trouble, let me know, and I'll help you get Tiki running on your Safe mode environment. damian(AT)tikiwiki(DOT)org or via tiki-messages.

    Damian

    Link