Loading...
 
Features / Usability

Features / Usability

Forum List Topic List

Forums » Features / Usability » Blank page after upgrading to Tiki 22.1
 
Thread actions
PDF Print this page
  • Print all pages

    • Blank page after upgrading to Tiki 22.1

    Posted by Jeffrey Frady posts: 74 United States
    Hello, I have performed an upgrade to Tiki 22.1 from 20.x. Everything looked good in the upgrade wizard but when it completes, I'm left with a blank page. I've tried the usual steps of setting the permissions again with chmod 777 but no luck. Any clues on what I can do?
    Reads: 968
    Link
    Posted by Jonny Bradley posts: 126886 United Kingdom

    Nasty, bad luck!

    Can you get to the command line/shell on it? If so try php console.php cache:clear (again) to clear the caches, then maybe php console.php database:update (again probably) which might help.

    The next step usually is to look in the apache error_log if you can, and if you can't then try setting the error reporting in the installer to show everything for non-admins, that might uncover the problem...

    Good luck!

    Link
    Posted by Jeffrey Frady posts: 74 United States
    Jonny Bradley wrote:

    Nasty, bad luck!

    Can you get to the command line/shell on it? If so try php console.php cache:clear (again) to clear the caches, then maybe php console.php database:update (again probably) which might help.

    The next step usually is to look in the apache error_log if you can, and if you can't then try setting the error reporting in the installer to show everything for non-admins, that might uncover the problem...

    Good luck!

    Thanks, no luck there. I decided to do a restore of my backup back to the old Tiki installation with the buggy admin account.
    Link


    Posted by Jeffrey Frady posts: 74 United States
    Jeffrey Frady wrote:
    Hello, I have performed an upgrade to Tiki 22.1 from 20.x. Everything looked good in the upgrade wizard but when it completes, I'm left with a blank page. I've tried the usual steps of setting the permissions again with chmod 777 but no luck. Any clues on what I can do?
    This has been resolved! I upgraded from 21.2 to 25.0 successfully.


    If I ran the installer from the public facing domain wikigrave.com, it would fail and revert to a blank screen and lock the installer. If I ran the installer from localhost on the server itself it would run successfully and have an actual landing page. I did get an error regarding php-intl. I had to install the php-intl package and restart apache and then everything worked after that.

    Link