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    • Tiki 24.2 image load generated 500 internal server when not logged in

    Posted by waterglass posts: 24 United States

    Greetings,
    I did a clean install of Tiki 24.2 on a shared server. The server is configured with the following versions:

    • Apache Version 2.4.55
    • PHP Version 7.4.33
    • MySQL Version 10.3.38-MariaDB-log

    The install and import of my database from Tiki 24.0 which was upgraded throughout the years going back to Tiki ~15.44 proceeded without errors.

    Now, on my HomePage, images take a long time to load or are more likely to generate a 500 internal server error.

    When I login as admin, all images load quickly and I don't see the 500 internal errors. I've run sh setup.sh and used the default permissions.

    This seems like a permission problem but I don't seem to be able to find it. Would someone suggest a solution or a way to troubleshoot this?
    Sincerely,
    Jay

    Reads: 938
    Posted by Bernard Sfez / Tiki Specialist posts: 8654 France

    Hello,

    Just to be sure, you are talking about images set on your pages using a plugin and are in the Tiki File Gallery or something else ?

    Are the files stored inside a directory or inside the database ?

    Posted by waterglass posts: 24 United States

    Hi Bernard,
    The images are on my home page and on my blogs. In File Galleries > General Settings > Activate the feature, I have File gallery checked and to be stored in the database. There are five File Galleries in total.

    The images on my HomePage are in a table and use

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    {img type="fileId" fileId="107" width="200"}

    to display the image using Tikiwiki syntax.

    I use

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    ![Sky130 Inverter Layout](./display229){.img-fluid width="400"}

    for images used in blogs written in Markdown. These all work when I'm logged in. When not logged in, the images don't load or are very slow to load.

    Only tiki_p_download_files set to allow Anonymous permission. I gave tiki_p_view_file_gallery Anonymous permission but this does not seem to help.

    See p-brane.com


    Bernard Sfez / Tiki Specialist wrote:

    Hello,

    Just to be sure, you are talking about images set on your pages using a plugin and are in the Tiki File Gallery or something else ?

    Are the files stored inside a directory or inside the database ?

    Posted by waterglass posts: 24 United States

    Hi Bernard,
    The Tikiwiki works very well when l'm logged in as a user or admin. Directories and file permissions are 755 and 644, respectively. When, I'm not logged in, the site barely functions. Would you provide some guidance on how to determine what might be causing this condition? Also, I can't list packages from within Tikiwiki and tiki-check.php never returns a response when logged in as admin.
    Sincerely,
    Jay

    Posted by Bernard Sfez / Tiki Specialist posts: 8654 France
    waterglass wrote:

    Hi Bernard,
    The Tikiwiki works very well when l'm logged in as a user or admin. Directories and file permissions are 755 and 644, respectively. When, I'm not logged in, the site barely functions. Would you provide some guidance on how to determine what might be causing this condition? Also, I can't list packages from within Tikiwiki and tiki-check.php never returns a response when logged in as admin.
    Sincerely,
    Jay


    Sure i'll be glad to help and check with you.

    Contact me.