Ways to Get Help

The best way to get help is by helping! We have a recommended help process below that

a) Improves our documentation for the next person.
b) Avoids bogging our top developers down with too many support questions (so they can focus on making Tiki even better.
c) Support our Tiki active members by hiring one of our Tiki Consultants. They are working hard to make Tiki better and all benefit from it.

We appreciate your cooperation to make Tiki even more excellent! - The Community

Get Help with Tiki

Try the items on this list in order.

  1. Go to doc.tiki.org - the documentation site, and search for the pages describing the feature where you have some problem, to see if the documenation describes how to use that feature and avoid your problem.
  2. Go to the page http://dev.tiki.org/Install#Tracker_items to see if an item concerning your topic exists.
  3. Use the Search+Bugs to see if an item concerning your topic exists.
  4. View the FAQs and Troubleshooting pages to see if something matches your problem.
  5. Login (register with tiki.org if you haven't already done so) and . . .
    1. Find the most appropriate existing page in doc.tiki.org and copy its url.
    2. Ask any questions you have on the appropriate tiki.org forum, adding the url of the page where you expected to have found the information.
    3. Watch that page in doc.t.o or related item in http://dev.tiki.org/tracker5 for answers to your questions, (they often will be in the form of links).
    4. Pat yourself on the back. The next person who comes along will only need to go to step 2.
  6. If after a few days nothing is happening try:
    1. search also http://tiki.org for content.
    2. search the Tiki user forums for content.
    3. get on the Tiki IRC channel, or Tiki User or Developer Mailing lists and ask a question there.
    4. attend to one of our Tiki Online Open Hours session that we held 3 Thursday per month.

Pay to Get Help

Although you do not have to pay anything to anyone to get help from the Tiki Community and use Tiki Wiki CMS Groupware, you may choose to hire a Tiki Service Provider for help with installation, training, hosting, or anything else.

This consultants list is provided to help match Tiki consultants with users who wish to purchase support. By working with these consultants, clients are helping to grow the Tiki Community.

If you want to find a freelance person who can help, lookup someone on our Consultants page.

Why Register?

Register at tiki.org and you'll be able to use the account at any *.tiki.org site, thanks to the InterTiki feature. A valid email address is required to receive site notifications and occasional newsletters. You can opt out of these items at any time.