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Features / Usability


Blank pages after Tiki 6.0 update

posts: 50 Germany

After the update, I get blank pages. I already executed the Tiki installer successfully. How can I fix this?

http://list.vic-fontaine.com/

Thanks for any help! 😊

Jan

posts: 3665 United States

Blank pages are commonly caused by PHP memory issues. See this FAQ...

Some things to check:

  • What version did you upgrade from? To?
  • Were any SQL errors reported during the error (I think page 5 of the installer wizard)?
  • Were you using any customized themes or modified files?




HTH,

- Rick | My Tiki Blog | My Tiki UserPage
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posts: 50 Germany

I've seen the FAQ, but I don't think the problem is with PHP. I've also done a clean installation, and everything was ok.

I updated version 5.3 to 6.0. There was an SQL error. But since it said it was normal, I ignored it... And I didn't modify anything.

So I still need help...

Jan


posts: 21

I see your site is still down.

I had a similar problem. It was resolved by re-copying the source files on the db folder to the server, and then re-installed Tiki 6.0. No SQL errors appeared then anymore and everything was reestablished ok.

The problem was caused by an incomplete FTP of some files, especially SQL files that creates/updates databases.

Let me know how you get on with this.

posts: 50 Germany

This was a good try, and looked very promising in the beginning...

I restored the 5.3 backup, updated back to 6.0 and started the installer.

This time, there were no SQL errors. I was very happy about that - but in the end, it's still the same - just blank pages...

Any more ideas...?

Jan

posts: 50 Germany

OK, fixed it, but the solution was somewhat obscure:

Turned on error reporting in Tiki installer -> Site running ok afterwards.

So turned off error reporting again in Tiki installer -> blank pages again.

Turned on error reporting in Tiki installer -> site ok.

Turned off error reporting in Tiki admin -> blank pages.

Turned on error reporting in Tiki installer agian ->> site running and not touchin error reporting options any more...!

Jan

posts: 1 Canada

I got exactly the same thing and turning on PHP error reporting allowed the pages to be viewable (notice that I didn't say fixed the problem) 😊 Also, 'Visible to admin only' has to be off. Of course you can't change these settings from the site admin if the pages come up blank, so I went directly into the database with PHPMyAdmin. In the tiki_preferences table, change error_reporting_level to something other than -1 (I used 1) and set error_reporting_adminonly to 'n'

The two PHP errors that are reported are:
Cannot set directive after finalization on line 246 in file /home/.../lib/htmlpurifier/HTMLPurifier/Config.php

Funny thing is that two nights ago I updated another site (same server) from 4.1 to 6.1 with no problem at all.

Alfred