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Features / Usability

Features / Usability


Re: Help! I can't edit any pages

posts: 1563 Germany

Hi Rick,

slightly different behaviour in Firefox and in Chrome:

http://pocketprogressive.org/tiki-editpage.php?page=Test

Firefox: a blank page

Chrome an error 500 message (by the browser and not by Tiki):

"Serverfehler
Beim Abrufen von http://pocketprogressive.org/tiki-editpage.php?page=Test ist auf der Website ein Fehler aufgetreten. Möglicherweise wird sie gerade gewartet oder ist falsch konfiguriert.
Vorschläge:
Laden Sie diese Webseite später erneut.
HTTP-Fehler 500 (Internal Server Error): Beim Versuch des Servers, die Anforderung zu verarbeiten, ist eine unerwartete Bedingung aufgetreten."

I could not change the language of Chrme (whilst with the blank page in Firefox the successful change did not be any use 😉 ) -> so I translate quick and dirty:

"Server error
At the time of calling http://pocketprogressive.org/tiki-editpage.php?page=Test an error appeared on the website. Possibly it is just beeing maintained or falsely configured.
Suggestions:
Reload the website later.
HTTP error 500 (internal server error): trying to process the request an unexpected condition has taken place."

@ Unclegeo:

What exactly did you do to the website or server between the last successful edit and the first blank page on edit?

Cheers
Torsten

posts: 257 United States

1) One of my users created a whole pile of new pages that should have been hidden from view but were not. I created a category and assigned all those pages to it and then assigned the permissions to the category (as a quicker way than setting perms on individual pages). There is only one category on the site as this was my first time using categories. I did, at one point, enable "Wiki: Force and limit categorization to within subtree of" to "All" so users would have to choose a category -and therefore permission level- but something weird happened, I don't remember what, so I set it back to "none".

2) I was attaching a bunch of files to a wiki page: http://pocketprogressive.org/tiki-index.php?page=Pocket+Pals and set permissions for Anonymous for downloading. After I uploaded a bunch of files I turned on "Use file galleries for wiki attachments" in the File Gallery admin. A new gallery was created called Pocket Pals in the file gallery area with no files in it. My files disappeared from the page so I deleted the gallery, made sure "Use file gallerioes..." was still enabled and attached them all again to the Pocket Pals page and they showed up on the page and in a gallery called Pocket Pals like they were supposed to.

3) I enabled "Display properties in the context menu" and "Display replace menu in context menu" which gave me the ability to upload a new version of a file (I had to delete and re-upload before).

4) I had called Blue Host to find out why I could not upgrade to 8.4 through Simple Scripts installer. The tech changed some things (I don't know what). This may have been where it started to report v4.3.

4) I called Blue Host when the version showed up as v4.3 and a nice lady tech dug around and tried to find out why. We backed up the database and the Tiki files and tried to reset the database from within Tiki -Tiki still reports in general v4.3. But it had been previously reporting, ever since the last upgrade, v7.2 which was correct.

5) I'd called Blue Host after you saw that php was reporting a limit of only 64Mb. A Blue Host tech made a copy if the php.ini file and stuck it inside the Pocket progressive folder where the Tiki install is. Php info now reports 256M.

And for what it's worth,I'm concerned that with all the upgrade problems I've had over the many versions -always reporting this V4.3 during upgrade by the Simple Scripts installer at Blue Host, that my database somehow has never quite kept up with the Tiki upgrades (though I do reset the database when instructed and usually I'd get an error message or two but it never seemed to affect the site).

Everything, through each of these things were accomplished with trial and error steps too numerous to remember.

Thanks again Torsten!

posts: 1563 Germany

Upgraded to Tiki9.x now

editing works now again

some theme issues to be completed (mostlikely minor copy/paste stuff)

switching domain tomorrow if you like 😉

Cheers
Torsten