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    • Profiles list don't appears

    Posted by Santiago Peralta Cabrera

    Hi,
    I just did a new installation of version 17.1, and everything seems to work fine, except that the configuration profiles do not appears.
    When I click "search" in admin -> configuration profiles ........... a new browser window opens with the application, but without the profiles list.

    Does anyone know why this can happen?

    Thank you very much and best regards

    Santi Peralta

    Reads: 2434

    Posted by Santiago Peralta Cabrera

    Hello,
    Thanks for your answer.
    I thing when I did the query I din't explain it correctly, because effectively the profiles are not loaded from the wizard, but neither from the control panel.
    When I click on the "Search" button in the "Profiles" control panel, it makes a search attempt, but the profile list is not loaded, neither error message.
    It seems that the connection to download the profiles fails.
    This happens to me since I changed the hosting of the application to another hosting, in the host that I had before, the profiles worked correctly with the same version (17.1).
    I have already asked the hosting support service, but they tell me that the server works correctly.
    I'm a little discouraged, I'm thinking about leave out the project, becouse I hired a second hosting server, because in the first one I had hired the tiki had another problem, worse than this one of the profiles. That's why I changed hosting, just to try, and effectively the previous problem has disappeared, but now I have this one with de profiles list, uffffffff
    I do not feel like hiring a third server just to try.

    thank you again, for your interest, and best regards.

    Santi Peralta
    Catalonia

    Posted by John Morris
    You explained it fine Santi, your issue is the bug I linked you too, this issue is not your server, it's a Tiki issue that fails to connect to the profiles, don't change server! This is purely a Tiki issue. They are working on it now.
    Posted by Santiago Peralta Cabrera

    OK, thank you very much,
    Maybe with 18. version works fine.
    Thanks

    Santi Peralta
    Catalonia

    Posted by John Morris
    Santi, 18 is having issues as well, they should be getting this worked out very soon, this is a huge component of Tiki.