Tiki Community Audience and Objectives

This is a working page as part of Tiki Community 2021 Navigation Revamp

There are three parts here:

1. Who is the audience?
2. What can this audience gain from *.Tiki.org sites?
3. What can Tiki gain from this audience?

1.1. Tiki consultants

Someone who earns a revenue via multiple clients for Tiki consulting

What can Tiki Consultants gain from *.Tiki.org sites?

• Qualified leads for projects in their area of expertise / interest
  • luci and Gary: theme integration
  • Bernard: e-commerce
  • etc.
• The credibility coming from their good standing in the community
• Collaboration / help for their projects with clients
• Participate to the future of Tiki

What Tiki can gain from Tiki Consultants?

• Viability of project
• Features and bug fixes
• More feedback and volunteers to manage the project

1.2. Someone evaluating Tiki

Someone that can decide his organisation needs Tiki or to be comforted in choosing Tiki.
@Bernard: can you elaborate on this?
@Marc Laporte: Done on telegram

To do a good job here, we need more granularity because there are so many variants.

Profile of person

• enterprise vs freelancer vs non profit vs government ...
• sysadmin vs developer vs entrepreneur vs manager vs graphic artist vs technical writer vs generalist...

Type of project

For own project vs a tool to deploy and help others vs a tool to build a service

What is person looking for?

• Is the person here for the mission? or the features? or both?
• A community project to avoid vendor lock-in
• A community project to participate in?
• To pay a vendor and have something that "just works"

Examples of questions to answer

• What problem(s) does Tiki solve?
• Who uses it?
  • Social proof
  • Inspiration (case studies)
  • Awards
• How rich it is ? (themes, web-components, ...)
• What solutions it fits the best (examples, working sites, etc.)
• How does it do it?
• How can I access a demo?
• How can I install on my laptop? on my server? on my AWS account?
• How does it compare to other solutions?
  • (We should be very subtle )
    • Can you elaborate? What does this mean? And why?
    • @Marc Laporte: Using a blurred comparison content without naming our competitors. No one is doing this anymore.
• Who supports it?
• What is license?
• What will be cost of my project?

1.3. Someone who inherits a Tiki project

Someone works in an organization. Someone else has picked Tiki before and this person inherits the project and they are not familiar with it. They usually know other projects and they could use some reassurance that Tiki is a good choice, and worth going through the learning curve.

Examples of questions to answer

• How does Tiki compare to X?

1.4. Tiki site admin

This assumes Tiki has already been chosen, and now a power user (Not a developer) is managing it

• How to upgrade, ideally with a 1-click installer
• Where to host?
• How to migrate a Tiki from one host to another?
• How to get support? (free vs paid)
• How to report a bug?
• Custom theme
  • How can I make one?
  • How can I commission a specialist to convert a theme to Tiki?

What can site admin gain from *.Tiki.org sites?

• Leveraging Tiki better by learning from others
• Participate to the future of Tiki

What Tiki can gain from site admins?

• More feedback and volunteers to manage the project

1.5. New developer

This assumes Tiki already been chosen, and now a developer is involved. Knows how to code and we want to make it easy to turn into active contributor

• Where is source code?
• Where is Docker?
• How to make a merge request

What can new devs gain from *.Tiki.org sites?

• Can commit code directly in the core
• Work opportunities
• Participate to the future of Tiki

What Tiki can gain from new devs?

• Commits
• Help with development process (releases, etc)

Related

• tiki-download_wiki_attachment.php?attId=687 presented at TikiFest2008-Montreal-3
  • Interesting presentation. Please see personas
• Look at all questions and options here: https://tikitrackers.org/Demo