History: Help
Preview of version: 9
Ways to Get Help
The best way to get help is by helping! We have a recommended help process below that
a) Improves our documentation for the next person.
b) Avoids bogging our top developers down with too many support questions (so they can focus on making Tikiwiki even better.
Table of contents
Get Help with Installing and Configuring Tikiwiki
Try the items on this list in order.
- Go to doc.tikiwiki.org - the documentation site.
- Go to the page Installation to see if a page concerning your topic exists.
- Use the Search to see if a page concerning your topic exists.
- View the Troubleshooting pages to see if something matches your problem.
- Login (register with tikiwiki.org if you haven't already done so) and . . .
- Find the most appropriate existing page
- Ask any questions you have on that page. (Don't skip this step, it is critical to making the doc better)
- Tag the page with a link to ((help)) or one of the other tags so it appears on the documentation status page.
- Watch that page for answers to your questions, (they often will be in the form of links).
- Pat yourself on the back. The next person who comes along will only need to go to step 2.
- If after a few days nothing is happening try:
- search http://Tikiwiki.org for content.
- search the Tikiwiki user forums for content.
- get on the Tikiwiki IRC channel, or Tikiwiki Developer Listserve and ask a question there.
Get help with a feature or problem using Tikiwiki.
Try the items on this list in order.
- Go to doc.tikiwiki.org - the documentation site.
- View the Table of Contents to see if a page concerning your topic exists.
- Use the Search to see if a page concerning your topic exists.
- View the Troubleshooting pages to see if something matches your problem.
- Login (register with tikiwiki.org if you haven't already done so) and . . .
- Find the most appropriate existing page, perhaps a troubleshooting page ar about one of the features.
- Ask any questions you have on that page. (Don't skip this step, it is critical to making the doc better)
- Tag the page with ((help)) or one of the other tags so it appears on the documentation status page.
- Watch that page for answers to your questions, (they often will be in the form of links).
- Pat yourself on the back. The next person who comes along will only need to go to step 2.
- If after a few days nothing is happening try:
- search http://Tikiwiki.org for content.
- search the Tikiwiki user forums for content.
- get on the Tikiwiki IRC channel, or Tikiwiki Developer Listserve and ask a question there.
Getting more help once you've the found the documentation (or lack thereof)
- Login so you can edit.
- Write what you know.
- Write what you need to know.
- Tag the page by linking it to one of the status pages.
- Watch that page for answers to your questions, (they often will be in the form of links).
- Pat yourself on the back. The next person who comes along will only need to go to step 2.
- If after a few days nothing is happening try:
- search http://Tikiwiki.org for content.
- search the Tikiwiki user forums for content.
- get on the Tikiwiki IRC channel, or Tikiwiki Developer Listserve and ask a question there.
Pay to Get Help
If you want to find a freelance person who can help, lookup someone on our Tikiwiki Experts page. This is a community moderated list of people with various specialties who help people for a reasonable fee.