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Features / Usability


Password Retrieval Problem

posts: 18

Our wiki is set to allow users to click "I forgot my password", which should email their password to them.

Passwords are set to be stored as simple text.

For some reason, when users request that their password be sent to them, they receive an email with a long nonsense string of text as their password (which is not their correct password).

Any ideas on how to fix this?

-David

posts: 18

bump. Any thoughts, anyone?

> Our wiki is set to allow users to click "I forgot my password", which should email their password to them.
>
> Passwords are set to be stored as simple text.
>
> For some reason, when users request that their password be sent to them, they receive an email with a long nonsense string of text as their password (which is not their correct password).
>
> Any ideas on how to fix this?
>
> -David

posts: 3665 United States

Is anything in the email readable? If it is all garbled, then it could be an encoding problem with the email.

Rick