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    • Fatal Error during upgrade from 4.2 to 5.2

    Posted by oceanic posts: 6

    I get this error message when I try to update my database:

    Tiki Wiki CMS Groupware Tiki installer 5.2 Help
    Install & Upgrade

    This install will populate (or upgrade) the database.

    If you want to upgrade from a previous Tiki release, ensure that you have read and understood the Upgrade instructions.

    Fatal error: Smarty error: in remarksbox.tpl line 20: syntax error: mismatched tag {/if}. (Smarty_Compiler.class.php, line 2338) in /home/oceanic2/public_html/mathematics/lib/smarty/libs/Smarty.class.php on line 1093

    I had seen that others had received a similar message when upgrading previous versions. I thought I had done no customisation, except for a logo (no user modules) so I wasn't expecting this. Can anyone help out at all?

    I had problems upgrading to 5.1, and the day I found the problems, 5.2 was released, so I never completed the upgrade from 4.2 to 5.1 (and now this one doesn't work).

    Reads: 2043
    Posted by Darren posts: 289 United States

    As a last resort you could try deleting all your Tiki files, and uploading 5.2 from scratch. Of course, make sure you back up all your important files like images/logos/file gallery files. As long as you don't touch your database you should be okay. Then run the installer and hopefully it should figure out where you database is at and update accordingly.

    Like I said, this is probably a last resort so you might want to wait for some other responses first.

    Posted by oceanic posts: 6
    Thanks for that. It worked perfectly. I did take the precaution of uploading to a new directory and changing the directory names so I didn't delete the old version until the new version worked (it is a remote site and I don't have the fastest Internet connection). As you said, once I had pointed it at the database and copied over my custom banner and favicon it all worked beautifully. And there was I worrying that I had messed up the SQL database.
    Posted by Darren posts: 289 United States
    Glad your issue was resolved and thanks for posting the feedback, so others might know what to try if they have a similar issue.

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