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Features / Usability

Features / Usability


maximum 100 receivers in newsletter

posts: 35 Germany

Hi,

ißm using tiki 6.12 and have the following problem. whenever i want to send a newsletter to roundabout 380 receivers, just exactly 100 meils will be sent.

In the log file i see the entry "error" for every for every email adress > 100.

Is this a configuration that has to be done to make more receivers possible, or what can be the problem here?

Thank you in advance,

Oliver

posts: 1817 Catalan Countries

Hi Oliver

This must be a limitation in your server/hosting.

Try using the "newsletter throtle" feature. You can see it in "Admin home >Performance", I think. This way, tiki will pause before 100, for instance, and continue after X minutes (you define how many).

posts: 35 Germany

Hi,

thank you for your repsonse, but i don´t find this setting in tiki 6.12. Has it been introduced later? Or maybe it is located in another panel?

Best regards,

Oliver


posts: 1817 Catalan Countries

Hi Oliver, I don't remember in which version it was introduced, but for sure this feature is available in Tiki9 LTS.
https://doc.tiki.org/Newsletter+Admin#Throttle

Can you upgrade to Tiki 9.x? (recommended anyways since it's the minimum version supported; Tiki6.x is deprecated)

posts: 35 Germany

Hi,

thank you for the tip. My provider told me that there is a limit of 200 emails per hour. If i activate the email throttle for example with 5 emails per minute, will the emails be sent also if i log out of the tiki after 5 minutes (assume 500 receivers)?

Best regards,

Oliver


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