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    Posted by Ted Healey posts: 8 Canada

    Hi There!

    I've recently updated our Wiki and tried to access "tiki-adminusers.php" but I'm getting a blank page when I access it through the Community control panel.

    Currently running V 15.7.

    Any help would be great!

    Reads: 2121

    Posted by Ted Healey posts: 8 Canada

    I think it is... I updated to 15.7 to see if it would fix the issue but it did not.

    Any suggestion where I should be looking?

    Posted by luciash d' being 🧙 posts: 2435 Czech Republic

    My first guess would be checking if your php memory_limit is not too low (assuming you have many users) as WSODs are the most common side-effect of that.

    Second check if your PHP version is compatible and if there is something suspicious in the server or php error logs...

    Posted by Ted Healey posts: 8 Canada
    Thank you! I will.
    Posted by Ted Healey posts: 8 Canada

    Turns out I forgot that our IT guy updated our MySQL to 7.2 - so I updated to 18 LTS and updated the memory and it works.

    Thanks for all your help!


    Posted by Bernard Sfez / Tiki Specialist posts: 8663 France

    What I meant to say is that I don’t use branch 15 since a while.

    However at https://demo.tiki.org/15x/tiki-adminusers.php it is ok.
    Also this is a critical problem and it is unlikely there is a bug there and no one saw it.

    Look to me like something in your own Tiki (install, server, etc).
    Something we could test ?

    ... May be for the next Tiki Open Office Hour ?