Features / Usability

Posted by drmagu 19 May 2004 19:37 GMT-0000 posts: 29

Most likely another user 😬 problem.
Typical things to look for:

• is the CAPSLOCK key off
• if using a laptop or notebook: is the NUMLOCK key off

If you fail, try & try again 😊.
Cheers,
Dr Magu

Posted by plison 19 May 2004 20:03 GMT-0000 posts: 12

Well, I wished it was that, but it isn't... I asked them to check everything (letters in uppercase, capslock,...), but the error stayed.

I'm currently upgrading my website to 1.7.7, maybe it will solve something.

Posted by Damian Parker 19 May 2004 21:26 GMT-0000 posts: 2881

> plison:
> Well, I wished it was that, but it isn't... I asked them to check everything (letters in uppercase, capslock,...), but the error stayed.
>
> I'm currently upgrading my website to 1.7.7, maybe it will solve something.

See Compression maybe?

Damian

Posted by plison 20 May 2004 12:21 GMT-0000 posts: 12

🙁 I took hours to upgrade the whole site, and the login for some users is still not working...

And no, it's not the compression.

Any other ideas ?

Posted by blacklily8 20 May 2004 13:30 GMT-0000 posts: 73

I had the same problem with my setup. I finally deleted their accounts and asked them to make a new one. I still think the problem was that they were putting in the wrong password somehow. Many times, they'll make a password and accidentally cap or make a typo. If they try it four or five times, sometimes they'll stumble on the right combination and get access.

This does make me wonder why tikiwiki dosen't allow admins to easily alter the passwords of users. This was an essential feature of phpbb that I used quite often, considering most of my users were students who were fairly new to computers. I can't really think of a good reason why the admin shouldn't be able to do this.

Posted by Damian Parker 20 May 2004 14:20 GMT-0000 posts: 2881

> blacklily8:

> This does make me wonder why tikiwiki dosen't allow admins to easily alter the passwords of users. This was an essential feature of phpbb that I used quite often, considering most of my users were students who were fairly new to computers. I can't really think of a good reason why the admin shouldn't be able to do this.

You can. See the FAQs for details on how. and its even easier to change in 1.9 tiki.

Damian

Posted by Damian Parker 20 May 2004 14:21 GMT-0000 posts: 2881

For those who dont want to search:

http://tikiwiki.org/tiki-view_faq.php?faqId=3#q73

Damian

Posted by plison 20 May 2004 18:51 GMT-0000 posts: 12

I think I found (at least part of ) the problem. Using extensively the mail function, I managed to see where this evil thing came from: I don't know why, but for some of my users, the SQL query "select email from users_users where binary login = $user" return nothing, even if the given $user IS indeed in the database (and I verified thousand of times that is was, with the very same spelling).

Why is it so? I have no idea. Maybe is it due to a specific coding system (iso-8859-15 instead of iso-8859-1, or utf-8) ? Me and my users are belgian, and the diversity of coding standards is often confusing.

So I simply deleted this part of the code, and it seems to go better.

Right now, the problem isn't entirely solved, but it should be in the next few hours (I still need to ask one of my unfortunate users to test the whole thing one last time).

Am I the only one to have been confronted to this type of bug ?