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    • Contact us: Empty captcha value

    Posted by komelen posts: 3

    Hi,

    We need tu use captchas on our tiki (21.1 at the moment, not updated to 22 due to php 7.4 problems impeding local testing)
    it seems that there is a bug since tiki18: when using captcha, there is always an error message:"!invalid empty CPATCHA value", and no message is sent.
    this can be seen there:
    http://demo.tiki.org/21x/tiki-contact.php (21.3)
    http://demo.tiki.org/20x/tiki-contact.php (20.4)
    And we don't want to alternatively use a tracker contact form, for many reasons.
    Anyway, is this officially a know bug?

    How could this issue be solved? The contact form is really important for many organizations, this is indeed a basic fonctionality, how is it that this issue is unresolved for so long?

    thanks for your help.
    --
    pc

    Reads: 968
    Posted by Jonny Bradley posts: 126892 United Kingdom

    Hi pc/komalen

    I'm pretty sure that's been fixed, can you try 21.4?

    (demo.t.o says "Version 21.3vcs is no longer supported. A minor upgrade to 21.4 is strongly recommended.")

    jonny

    Posted by komelen posts: 3
    Jonny Bradley wrote:

    Hi pc/komalen

    I'm pretty sure that's been fixed, can you try 21.4?

    (demo.t.o says "Version 21.3vcs is no longer supported. A minor upgrade to 21.4 is strongly recommended.")

    jonny


    Hi Jonny,
    when I try the contact form with a 21.4 locally, there is still the empty captcha value message.

    A workaround at the moment is to use google recaptcha, which I consider as an ethically dirty workaround. (Seriously, those guys ask my phone number tu use an email )

    Do you know when/if demo.tiki.org will switch from 21.3 to 21.4?

    --
    pc


    Posted by Dustin Ghia posts: 11 Ecuador
    komelen wrote:

    Hi,

    We need tu use captchas on our tiki (21.1 at the moment, not updated to 22 due to php 7.4 problems impeding local testing)
    it seems that there is a bug since tiki18: when using captcha, there is always an error message:"!invalid empty CPATCHA value", and no message is sent.
    this can be seen there:
    http://demo.tiki.org/21x/tiki-contact.php (21.3)
    http://demo.tiki.org/20x/tiki-contact.php (20.4)
    And we don't want to alternatively use a tracker contact form, for many reasons.
    Anyway, is this officially a know bug?

    How could this issue be solved? The contact form is really important for many organizations, this is indeed a basic fonctionality, how is it that this issue is unresolved for so long?

    thanks for your help.
    --
    pc


    Hello @komelen!

    I tryed with Tiki 21.0, 21.2, 21.4 and CAPTCHA doesn't work. However I've made a litle changes in some PHP/TPL files to make CAPTCHA works on Tiki 21.2.4 (attached zip file), but this fix affects anonymous comments (I had to disable this feature) and I have not tested the workaround on the entire platform.

    Maybe you can apply this workaround while Tiki solves the issue if you don't require anonymous comments.

    Cheers,
    Dustin

    SW01-131.zip (6.08 Kb)
    Posted by Jonny Bradley posts: 126892 United Kingdom
    Dustin Ghia wrote:
    I tryed with Tiki 21.0, 21.2, 21.4 and CAPTCHA doesn't work. However I've made a litle changes in some PHP/TPL files to make CAPTCHA works on Tiki 21.2.4 (attached zip file)...

    Hi Dustin
    Thanks for the fix but i think this is already fixed in 21.x and so will be in the next release, and should be in the daily build tarballs now.
    The commit was this one https://gitlab.com/tikiwiki/tiki/-/commit/20af1574 (hopefully) and it seems to work for me.
    jb

    Posted by komelen posts: 3
    Jonny Bradley wrote:

    Hi Dustin
    Thanks for the fix but i think this is already fixed in 21.x and so will be in the next release, and should be in the daily build tarballs now.
    The commit was this one https://gitlab.com/tikiwiki/tiki/-/commit/20af1574 (hopefully) and it seems to work for me.
    jb


    Hi Dustin & Jonny,

    thank you for your help.
    I had looked in the captchalib indeed, but had no time to really investigate. I've already modified some libs in order to improve I18n, which work great, but I'm just a beginner, and investigating zend was too much for me....
    I am not familiar with the tiki upgrading process. If I understand, this means that we just have to wait the 21.5 in which the commit will be included, and there won't be any problems with anonymous comments. Am I right?

    thx
    --
    pc