Loading...
 
Skip to main content

Architecture / Installation

Forum List Topic List

Forums » Architecture / Installation » [tiki-importer] The FastCGI process exited unexpectedly
 
Thread actions
Print this page
  • Print all pages

    • [tiki-importer] The FastCGI process exited unexpectedly

    Posted by lmolenaar posts: 1

    Dear community,

    I am in the process of migrating our mediawiki site to tikiwiki but encounter some problems with importing the mediawiki export using the tiki-importer.

    When submitting the mediawiki xml file the following error message is displayed:
    HTTP Error 500.0 - Internal Server Error
    C:\Program Files (x86)\PHP\php-cgi.exe - The FastCGI process exited unexpectedly

    Module: FastCgiModule
    Notification: ExecuteRequestHandler
    Handler: PHP_via_FastCGI
    Error Code: 0xc00000fd
    Requested URL: http://127.0.0.1:80/tiki-importer.php
    Physical Path: C:\inetpub\wwwroot\WIKI\tiki-importer.php
    Logon Method: Anonymous
    Logon User: Anonymous

    php-cgi seems to be operational:
    C:\Users\Administrator>"C:\Program Files (x86)\PHP\php-cgi.exe" -v
    PHP 5.2.14 (cgi-fcgi) (built: Jul 27 2010 10:49:34)
    Copyright (c) 1997-2010 The PHP Group
    Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies

    Can anyone help me sort this out?

    - OS: Windows 2008 server x64, IIS7
    - Tiki installed using the Web Platform Installer

    Reads: 5573
    Posted by Rodrigo Primo posts: 52 Brazil

    Hi!

    Do you have access to the error logs of your server? If so, can you check if there is a more detailed error message there?

    We need to know why the 500 error was generated.

    If you don't have access to the error log of your server, you can also try to change the error reporting level in Admin -> General and see if you get more information on the browser.

    When I created the Mediawiki importer last year I never tested it using a Windows server, I was always on a Linux server. Just to let you know, because I think it is very unlikely that this has any relation with your problem.

    Rodrigo