Re: General User Help
Hi,
Congrats on your tikiwiki install and welcome to the community!
You make several good points about the community that I agree with. I am also more end user then techie. but first, Support.
There is a tremendus amount of info on this site about using tikiwiki. It can be a challendge to find it though. My approach is to search using the search feature at the top right of the page. This will show all kinds of neat stuff.
There is also a site just for Documentation, this is at doc.tikiwiki.org. This is a site in development and has tons of info. (good place if you want to help with rewrites of docs) Again the trick is finding what you want.
The forums are here for help as well. If you have questions from the simple to complex you will find help here. Although I believe the correct forum for these questions is "Features/Usability". Make your questions clear with an indication of your level of understanding and you will get feedback!
If you have a really quick question you may also use the "Shout box" to the right.
And of course there is a place for bug reports at sourceforge which is really handy when we are not sure if it is tikiwiki or us that are making things not work.
Now as far as the community goes I think you are partly right in that it really is not all that user friendly. This is something that has been talked about and that has been on my mind as well. This is a very young project and is still maturing in many ways. I hope that the user friendly part of this will blossom as well.
I have a little rant about this at the forum. Although I guess this really was not the direction the poster had in mind at Noble warriors of Tiki rollout development UNITE
One thing that does seem for sure is that for the most part the members, both users and devs are friendly, helpfull folk. The devs will try to help on a level that we users can understand. As well, our fellow users are also ready to give a hand if they have experienced simular problems.
I believe that it would not take much to make this site a little easy to use. A little encouragement is probably all that would be needed. There has been some movement in this direction. Perhaps a New user introduction page would be a good start.
Any way, hope this helps, James
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