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You are viewing a reply to Tikiwiki... HelpDesk (trackers) ?

Re: Tikiwiki... HelpDesk ?

Hi yoni,

Have you looked into the TikiWiki Trackers.

Create a tracker with fields relating to the inital ticket question, and then helpdesk people can post comments until its resolved/answered

Its the way I do it on damosoft.net for my clients 😊

Damian