Loading...
 
Skip to main content

Features / Usability

Forum List Topic List

 
Thread actions
Print this page
  • Print all pages

    • Can't access site _ help!

    Posted by lexi

    While exploring TikiWiki functionality on www.winwin.seQuestion I (admin) created a module, with the perm group Anonymous assigned. When parsed by Smarty, the results is a fatal error and I'm left with a blank screen.

    I have FTP access but not sufficient permissions to remove or rename, my support has gone to Afghanistan (yes, truely). Is there any way I can log in to the site with custom modules disabled – so I can remove the culprit?

    This coming week we have lots of plans for using the site... I feel a bit of an ass 😡 help, please

    Alexander Mehlmann
    Stockholm Sweden

    Reads: 1367
    Posted by Gary Cunningham-Lee

    > ... get tiki_p.tplQuestion and tiki-admin_modules_p.phpQuestion.
    >
    > Message I get says I cannot download files from http://zukakakina.comQuestion.
    > I really appretiate you help and I'm not there yet...

    Sorry. Would you register at that site first, please? I thought requiring people to register before downloading files would make it easier to keep in touch in case things don't work or for updates, etc.

    -- Gary


    Posted by Gary Cunningham-Lee

    Do you have phpMyAdmin access to your Tiki database? If so, you can delete the module in the tiki_modules table.

    --Gary

    Posted by lexi

    > Do you have phpMyAdmin access to your Tiki database?

    Sound simple enough. How do I know if I have phpMyAdmin access? Does that work remotely or do I have to be logged in on the physical server? (sorry, this is all new to me)

    Posted by Gary Cunningham-Lee

    > > Do you have phpMyAdmin access to your Tiki database?
    >
    > Sound simple enough. How do I know if I have phpMyAdmin access? Does that work remotely or do I have to be logged in on the physical server? (sorry, this is all new to me)

    ))PhpMyAdmin(( is a separate program so it would be hard to know if it's available to you unless you were told by someone, or maybe you could spot it in your file directory at the server (it would be somewhere in the www directory along with Tiki's files. But probably it would be better to try my slimmed-down Admin Modules files.

    I tried replying to your private message but couldn't. You have to enable "Allow messages from other users" first. As I mentioned in that reply, actually the problem of a bad module causing the whole site to not display does come up from time to time. Tiki should have a mechanism to handle it, but nothing's been created so far, as far as I know. Normally this problem can be solved by deleting the module entry in the database, but probably not every admin has access to the database.

    -- Gary


    Posted by Gary Cunningham-Lee

    If phpMyAdmin isn't available, here's another possibility. I edited a few files to make an Admin Modules page that doesn't have left and right columns, so it should display even with your bad module active. If you have ftp access to your Tiki site and want to try this, get tiki_p.tplQuestion and tiki-admin_modules_p.phpQuestion. Be sure the files are saved as a .tpl file and .php file, respectively, and upload them to your site, the php file in the Tiki root direcctory and the .tpl file in the templates directory. Point your browser to yoursite/tiki-admin_modules_p.php and delete the offending module from the column. These files are based on Tiki 1.9.2 files but I guess will work with 1.8.6.

    -- Gary

    Posted by Gary Cunningham-Lee

    > ... get tiki_p.tplQuestion and tiki-admin_modules_p.phpQuestion.
    >
    > Message I get says I cannot download files from http://zukakakina.comQuestion.
    > I really appretiate you help and I'm not there yet...

    Sorry. Would you register at that site first, please? I thought requiring people to register before downloading files would make it easier to keep in touch in case things don't work or for updates, etc.

    -- Gary

    Posted by lexi
    Great, I've got your files. Next stop; In FTP I'm not allowed to put stuff (tiki_p.tpl) in the templates directory... 😧

    Posted by lexi
    Great, I've got your files. Next stop; In FTP I'm not allowed to put stuff (tiki_p.tpl) in the templates directory... 😧

    Posted by John Bartram

    Lexi: To download a file, just right-click and save.

    Thanks, Gary, I don't need your files now, but I put them in place and they work fine (of course). One never knows when they might be needed.


    Posted by lexi

    Ah, thanks. My problem was solved eventually by (with proper perms) deleting the offending module from the database.Still, there should be a way to start Tiki in "safe mode".
    > Alexander Mehlmann
    > Stockholm Sweden