forum reply sendt via email
Hi,
my company is trying to find a system to use for user-support and bug-tracking.
We currently offer user-support only via e-mail. I noticed that it's possible to set a forum to automatically get all emails sent to a certain email adress. My question is this: Can the support personell reply to the incoming forum-message and have the answer automatically returned to the sender via mail? I don't see any way to do this with tikiwiki.
Thanks in advance.