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    • Admin User Login Issue

    Posted by Jarusa

    I upgraded to 16.2 no problems and everything seemed OK for the first couple of days.

    Then logging in became a problem.

    Initially I could log in and get the the splash page with the wizards and link to the admin page on it, but when I tried to get off this to the website itself it just hangs.

    I tried this with my other admin account and the same thing happened.

    The interesting thing is I logged in on another account not in the admin group and everything worked perfectly.

    Then I went into the database and changed users_usergroups to include this account in the admin group.

    Now the same thing is happening to this account (so problem is related to admin group somehow).

    Any clues on what the problem might be and how I can go about fixing this would be greatly appreciated.

    Other long term users of the website have also been reporting problems, these are not in admin account but are in groups with elevated privileges.

    The website in question is www.blueseum.orgQuestion

    Reads: 1188
    Posted by Gary Cunningham-Lee

    Hi Jarusa,

    What version was your Tiki before the upgrade, and what method did you use to upgrade? Also, what happens when you try to change the password of one of the accounts that's having trouble with the site?

    I don't know any answers to these problems so far, but I've also had some trouble with admin accounts on sites upgraded through the Tiki 16 versions, so I'm trying to see if the problems are related.

    -- Gary

    Posted by Jarusa

    Hi Gary,

    Thanks for the reply. This is a bit embarrasing, but I upgraded from 4.2 to 12.11 (my upgrade experiences had always been bad so I put it off for too long). Then I upgraded to 16.2.

    The upgrade to 12 seemed to go OK. I upgraded again after a couple of days of checking out if everything was working on the site.

    No, I have not tried changing passwords on any of the admin accounts yet. I have seen different versions of how to do this depending on what tikiwiki version is used. So have been cautious until I know what the correct way.


    Posted by Jarusa

    Just as an additional clue.

    The file route.php has been causing problems on my server during this time as well.

    Whenever a user with admin privileges tries to log in this file starts to hog server resources (maybe a redirect
    loop).

    Also, if anyone knows, is there a way to change group privileges through the database? I have looked and cannot see any table that links groups with their privileges?