Loading...
 
Skip to main content

Custom Share Module 0.1dev

Architecture / Installation

Architecture / Installation

Forum List Topic List

Forums » Architecture / Installation » Problems with new Tiki 24.6 Softaculous install on InMotionhosting
 
Thread actions
Print this page
  • Print all pages

    • Problems with new Tiki 24.6 Softaculous install on InMotionhosting

    Posted by Rafael DeGennaro posts: 6 United States

    SUMMARY
    The quality of new Tiki 24.6 Softaculous install on InMotionhosting.com server feels inadequate.
    1) Are the problems below typical? I could repeat the install but doubt it would be much better.
    2) Is Softaculous not a good way to install? (Doing full install myself may be beyond my skills and would take a lot of time.)
    3) Is InMotionhosting not as Tiki-friendly as I thought? I also considered A2. I can't afford fancier Tiki hosting just for this testing phase.
    4) Other suggestions on how to proceed?

    New to Tiki but was hoping it would be perfect for a client project. My skill level: Wordpress admin, basic linux server admin, phpmyadmin but not php


    WHAT I DID
    Today I signed up for good shared hosting account with InMotionhosting.com, which I selected because it seems especially Tiki-friendly on its website, and is listed as such on tiki.org. I got the Power Plan server which is a couple of steps up from basic. I put nothing else on the server, which I will dedicate to Tiki. It runs cPanel.

    PERMISSIONS PROBLEM
    Using Softaculous, I installed Tiki on the server. The latest version available in my InMotion softaculous was 24.6 and that's what I got. I had no problems and got a working Tiki instance. However, when I try to use configuration tools, I see this message:
    You do not have the permission that is needed to use this feature: tiki_p_admin

    I googled that message and found this thread from 2013:
    https://tiki.org/forumthread37760-Admin-user-cannot-run-tiki-admin-php
    It recommends edits using phpmyadmin but I don't understand the advice or know which table to apply it to. Anyway, the thread is 10 years old so may be wrong.

    Then, when I entered the following string into the tiki.org search box:
    You do not have the permission that is needed to use this feature: tiki_p_admin

    ...I get the following result:
    Error
    Malformed search query: Error connecting to Manticore service: SQLSTATEHY000 2002 Connection refused


    SERVER CHECK RESULTS SHOW MANY PROBLEMS
    Finally I ran the Tiki server check and the result concerns me. Following is a partial list:

    1) mysql section, it says "On a fresh install everything should be set to utf8mb4" but several items are not. For example:
    collation_database = latin1_swedish_ci
    Perhaps this is because I enabled multilingual? But the server check says it should be set to utf8mb4 so it makes me nervous.

    2) Under special directories section
    Directory: storage/fgal/ Directory is not writeable!

    3) PHP scripting language properties section
    Roughly 10 values are enabled and carry yellow "risky" fitness rating.

    4) Tiki Packages section
    Requirement: composer bad Composer not found

    5) OCR status
    six items are rated "bad"

    6) New database engine
    "Your website is using a 18.x or higher version of tiki wiki and your database tables are not using the InnoDB database engine, you should consider migrate to InnoDB, that is now the default database engine for Tiki"

    Thank you for any advice.

    Reads: 547
    Posted by Rafael DeGennaro posts: 6 United States

    Also:
    10.5.23-MariaDB-log, which is good for Tiki 24.6
    PHP 7.4, which is good for Tiki 24.6
    Linux kernel 4.18.0-425.19.2.lve.el7h.x86_64


    Posted by Rafael DeGennaro posts: 6 United States
    To be clear, I don't seek detailed solutions to the list of problems above. Rather, general practical guidance on this question: If I don't have the skill to install myself, are quality 1-click installs on any budget host a realistic possibility, at least to test Tiki for a month or two? Or does one need to budget for specialized Tiki hosting? Tiki.org offers 1-click installs as a realistic possibility. But maybe the world has changed since that was written. Thank you.

    Posted by Rafael DeGennaro posts: 6 United States
    FYI, on Wed evening US Eastern time, I deleted the first Softaculous Tiki install, and reinstalled Tiki the same way. At the end of the install, Softaculous said it was successful. Also, the first time I logged into the Tiki admin panel, it said Congratulations on a successful install. But bottom line: I got the same results from the Server Fitness check, with the many problems described previously. So my original problems were replicated more or less exactly and were not the result of a bad install. Cheers.


    Posted by Rafael DeGennaro posts: 6 United States

    Update to hopefully close this ticket, with info for others in case useful:

    Tiki folks generously and kindly reviewed the Server fitness report and advised that most of the problems are details that would be important only to advanced Tiki administrators, with the following exceptions:
    1) Lack of Innodb database engine — Tiki will work without this. If the server access permits, it can be converted by running a script. I didn't do that.
    2) Lack of Tiki composer package — This lack prevents installing external packages, which new Tiki administrators will probably eventually want to do.

    Finally, InMotionhosting.com tech support wrote that, on its shared hosting, "You won't be able to install composer, switch the db engine, etc. This software absolutely could be installed on a VPS but as it stands not on this shared server and most of the shared fleet." I did not pursue this further with InMotion so there may be additional nuances.

    Posted by Rafael DeGennaro posts: 6 United States
    The error I encountered: "You do not have the permission that is needed to use this feature: tiki_p_admin" was not a problem. It was my dumb mistake not realizing it was telling me that I had been logged out of Tiki.
    Posted by Bernard Sfez / Tiki Specialist posts: 8638 Israel
    Rafael DeGennaro wrote:
    Finally, InMotionhosting.com tech support wrote that, on its shared hosting, "You won't be able to install composer, switch the db engine, etc. This software absolutely could be installed on a VPS but as it stands not on this shared server and most of the shared fleet." I did not pursue this further with InMotion so there may be additional nuances.


    Hello,

    I usually now install Tiki on the cloud using instance (Debian + Virtualmin + Tiki) and frankly that's not super complicate while cleaning such problems. I wrote a full tutorial here: https://www.bernardsfez.com/article82-Tiki-Wiki-CMS-installation-on-Amazon-Lightsail-instance-with-Debian11-MariaDB-Git-and-Virtualmin-Webmin-control-panel


    Upcoming Events

    1)  18 Jul 2024 14:00 GMT-0000
    Tiki Roundtable Meeting
    2)  15 Aug 2024 14:00 GMT-0000
    Tiki Roundtable Meeting
    3)  19 Sep 2024 14:00 GMT-0000
    Tiki Roundtable Meeting
    4) 
    Tiki birthday
    5)  17 Oct 2024 14:00 GMT-0000
    Tiki Roundtable Meeting
    6)  21 Nov 2024 14:00 GMT-0000
    Tiki Roundtable Meeting
    7)  19 Dec 2024 14:00 GMT-0000
    Tiki Roundtable Meeting