Find answers to questions you have in implementing ITIL journey to improve IT Service Management.
ITIL provides the what, this site is the how to. It answers questions people have when implementing ITIL.
Questions are related to ITIL Processes, People, Process, Technology (ITSM Tools) and Project Management. Answers are based on having "been there, done that" and still doing it! A non-commercial site for the benefit of all practitioners.
The tool generic approach, or vendor agnostic, is to ensure that the site is an independent source of vendor neutral information.